Marjorie Doyle Email & Phone Number

Dunstable, Ma, Us

Littleton, Massachusetts, United States

Pepperell, Massachusetts, United States

• Provide exceptional customer service to owners and clients.• Follow up on leads by calling customers and documenting their needs and wants.• Create a product folder for each lead that includes the home history, client notes, owner notes and next steps.• Build, implement and manage customer database.• Accurately prepare documentation for each step during property purchase, sale, or refinance.• Improve office techniques and practices.• Schedule client meetings for owners

Lowell, Massachusetts, United States

Human Resources / Payroll / Benefits Manager

Lowell, Massachusetts, United States

Administrator to the Executive Director; to include maintaining calendar, email, phones. Made sure that the ED was on time and prepared for meetings, Created and maintained a filing system, maintained meeting minutes for shareholder meetings. Organized the ED. Office manager; responsibilities include ordering all office supplies, cell phones, office equipment, customer office tours, supervising temporary clerical help, making sure that everything runs smoothly.Human Resources; responsible all aspects of human resource management. This would include making sure all employees had the proper forms and made updates to our employee handbook.Manages time-off benefits for all employees, including sick, vacation, and personaltime. Manages employee requests for leave, including FMLA administration.Oversees the hiring process for all employees. Responds to department requests for staff, submits advertisements, conducts interviews, checks references, performs pre-employment screenings (including CORI and SORI), and conducts new employee orientation. Coordinates with applicable department heads as neededReserving company vehicles for employees designated to do so and making sure that these employees were valid drivers and that they were on the company auto insurance policy. Negotiated new contracts (i.e. cell phone plans, fire alarm surveillance, etc.).Fundraisers: worked as a team unit to identify donations and coordinate delivery of donations, purchased materials, created bid sheets, accounting of funds spent and contributed, created contests between employees for biggest donations, set up/decorated building for an event, greeted and directed guests.

Brought a 30 year paper oriented organization paperless in less than a year.Eliminated a three month backlog within the Documentation department.Responsible for all engineering change orders (ECO's) and am solely responsible for providing production with those changes. Manipulate technical drawings / blueprints.Create part numbers and revising bills of material (BOM).Responsible for delivering new jobs to the production floor. Recreated the Documentation departments' process and procedures and documented each aspect of the Documentation Clerk job duties to use as training manuals.Other responsibilities include: Secure company standard operating procedures.Create and secure new/existing company forms.Rotate the company's back up file serverAll eDrawer updates / installations / issuesCitrix installations / problemsGoToMyPC problems / issues.Scanner/Printer problems/issues.Create and installing Outlook email accounts within the company.

Managed multiple internal and external cross-functional teams to release software products from engineering through product launch and distribution ensuring on-time, on-budget delivery to consumers.Controlled the final output of each software release (managed and approved all master media, CD copyrights and artwork) with no margin of error.Generated and archived Engineering Change Orders which communicated the beginning or end of the life cycle of each product to the company.Created and managed intranet website for Operations NPI Department for maximum company wide communication on work in progress as well as advertising departmental policies and procedures.Created and managed an additional intranet website which allowed all team members and management to view intricate details pertaining to the release of my software projects. Created and managed an internet website which allowed outside vendors to review status of work in progress as well as policies and procedures.

I recruited, trained and managed a team of administrators.Supported the Vice President of Engineering and his staff by creating calendars, setting up conference calls, off-site meetings, managing schedules and ordering supplies. Developed departmental intranet website to communicate work in progress and policies and procedures to the rest of the company.