· Create and publish daily, weekly, monthly, seasonal, and ad-hoc reports summarizing sales trends, manufacturing performance, material requirements, shipping performance and more to support sales, senior leadership, purchasing, merchandising, manufacturing, inventory, customer service, shipping, and product development.· Core team member during implementation of Microsoft Dynamics AX ERP system in 2016, including creation and maintenance of Standard Operating Procedure documents for processes within my departments, primarily production scheduling and finished goods allocation.· Manage production scheduling and inventory for made-to-stock quick-ship upholstery program.· Maintain forecasts for finished goods and raw materials in ERP system.· Maintain safety stock levels in ERP system for high volume raw materials to better guide the procurement team.· Supervise Production Scheduling Team, Finished Goods Allocation Team, and Business Analyst· Oversee the first production run process (in scheduling) for new upholstery introductions· Coordinate with merchandising to plan and identify potential obstacles for new product floor sets each season, including material delays, production challenges, and shipping delays· Monitor and communicate material shortages that impact production availability for scheduling, customer service, retail merchandising, purchasing, and manufacturing· Work directly with product development/costing to review new product setups for item coverage and product category assignments

Supervise Customer Care Department Manager, Production Scheduling Team, Finished Goods Allocation Team, and Business Analysts (in addition to responsibilities that continued as VP of Planning & Analysis)

In addition to responsibilities as Master Planner, I also supervised our Customer Care department manager and team.

· Create and publish daily, weekly, monthly, seasonal, and ad-hoc reports, for both retail and wholesale divisions, summarizing sales trends, manufacturing performance, material requirements, shipping performance and more to support sales, senior leadership, purchasing, merchandising, manufacturing, inventory, and, product development.· Manage production scheduling and inventory for made-to-stock quick-ship upholstery program.· Maintain customer-specific forecasts for raw materials in our ERP system.· Coordinate with production scheduling and procurement teams to ensure materials were available and lead times were met for production.· Create, track, and publish weekly On Time Shipping Performance reports (and chair weekly meetings with department heads to address issues).

Coordinated with production scheduling and procurement teams to ensure materials were available and lead times were met for production. Created, tracked, and published weekly On Time Shipping Performance reports (and chaired weekly meetings with department heads to address issues).

Created & published weekly open order status reports for retailers of our manufactured product. Entered sales orders in the ERP system (based on purchase orders from customers). Assisted customers with scheduling repairs and resolving issues for any defects or damages to their furniture.