Mark Fox Email and Phone Number
Strategic business leader with 10+ years enabling Cisco Partners on new services and building customer success capabilities. Successfully led numerous global cross-functional initiatives at Cisco with a focus on driving product and services growth for both Cisco and Partners.Prior to Cisco:* Managed the services delivery team for a large global IT consultancy* Led professional services for a gold Microsoft partner consulting company* Created an internal IT consulting function within an industry leading airline
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Strategy And Planning Manager - Partner SuccessCisco Jan 2023 - PresentSan Francisco Bay Area•. Enable partners to be more proactive in driving software adoption of Cisco solutions•. Create a use-case prioritization model leveraging Cisco's Lifecycle Incentives to accelerate Partner's focus and investment in high-demand technologies including Meraki, SD-WAN and DUO. -
Sales Business Development ManagerCisco Aug 2015 - Dec 2022San Francisco Bay Area• Helped Partners accelerate the development of a Customer Success practice. • Created co-branded service offers for Partners to market and deliver their services with Cisco support. • Enhanced Partner integration of new Cisco CX offers through targeted pilots and enablement programs.
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Head Of Americas Consulting PartnershipsCisco Systems Jul 2013 - Jul 2015San Francisco Bay Area• Defined Partner strategy and roadmap for building a new Partner ecosystem to augment Cisco's Consulting business. • Worked with select go-to-market partners to generate new sales pipeline and revenue working closely with each company’s sales teams. • Developed new Services Partner Program capabilities, new Partner on-boarding processes and joint go-to-market engagement models.
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Sr. Business Development Manager (Global Services Partner Organization)Cisco Systems Jan 2007 - Jun 2013San Francisco Bay AreaDeveloped and launched several new services offers through Cisco Partners including Distributors.
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Program Manager, Technical Services (Strategy & Operations)Cisco Systems Sep 2002 - Dec 2006San Francisco Bay AreaLed definition and implementation of global operations initiatives focused on enhancing technical support policies and service handling processes.
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Vp Professional ServicesConvergent Computing Jun 2000 - May 2002Oakland, California, United StatesDirected a team of 40+ consulting and support professionals for a Networking Services company. Responsibilities included solution delivery oversight, sales support, recruiting, staffing and employee career development/training. -
West Region Consulting DirectorComputer Science Corporation Jul 1992 - May 2000San Bruno, California, United StatesManaged $90M+ business unit covering IT consulting solution delivery, recruiting, staffing, and employee development.
Mark Fox Education Details
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Dual Major: Computer Information Science & Accounting
Frequently Asked Questions about Mark Fox
What company does Mark Fox work for?
Mark Fox works for Cisco
What is Mark Fox's role at the current company?
Mark Fox's current role is Tech Partnerships | Scaling Customer Success Through Partners | Strategic Initiatives.
What schools did Mark Fox attend?
Mark Fox attended The Ohio State University.
Who are Mark Fox's colleagues?
Mark Fox's colleagues are Jorge Ferreiro, Rose Correia, Usha Prasad, Jan Blair, Nội Thất Hoàng Long Phú, Sar Var, Inna Petrova.
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