Mark Chisholm Email & Phone Number

Elizabeth, CO, US

Arlington, VA, US

• Handpicked to provide expert technical oversight of development and sustainment initiatives for the Joint Polar Satellite System (JPSS), comprised of high-value environmental monitoring equipment operated by the.
• Collaborate with team of four Chief Architects to gather project requirements from government discrepancy reports and translate client requests into actionable tasks for cross-functional Integrated Product Teams (IPT).
• Apply Agile project management methodologies to organize objectives, features, and tasks within Jira, enabling superior interdepartmental communications and progress tracking.
• Facilitate containerization and streamlining of key NOAA software by managing full-scope migration of Command & Control and Data Processing division systems from physical assets to AWS cloud-based storage.
• Spearhead troubleshooting for developmental roadblocks, analyzing and resolving technical issues to ensure proper functionality and interconnectivity of JPSS systems.
• Liaise between in-house technical teams, site managers, and third-party contractors to coordinate planning and project management of specialized initiatives, such as hardware installation and removal.

Arlington, VA, US

• Selected to coordinate the transition of the JPSS ground control system from the primary facility to a predetermined backup site.
• Established new standard processes for mass data transfer and operationalized those procedures across two U.S. satellite systems.
• Developed meticulous test plans to prove procedural compliance with project requirements and verify system functionality following transition. Directly managed testing team and reported results for customer approval.
• Led software and hardware development projects for seven product lines within Command, Control, and Communications division; collaborated with technical teams and segment IPT to source and design effective systems.
• Served as Lead System Engineer to design Situational Awareness software and deploy across proprietary product lines.
• Authored comprehensive standard operating procedures (SOP) for mass data transfer and trained onsite personnel on proper implementation, establishing personal reputation as subject matter expert (SME) on network.

Arlington, VA, US

• Assigned to direct sustainment efforts and ongoing operational improvement for the Block 1 Command and Control division of the Common Ground Segment (CGS) for JPSS.
• Directed a team of seven to investigate and resolve discrepancy reports associated with Operational Command and Control functions.
• Led team to integrate new hardware, custom code, and COTS software for system upgrades. Built scalable project roadmaps for code development, installation, and testing to ensure proper functionality prior to delivery.
• Directed trade studies and data analysis efforts to support development of new strategies for system maintenance and further innovation, prioritizing function, security, and cost-effectiveness.

Arlington, VA, US

• Promoted to oversee the Diamond program following ~10 years of proven success as an IT Technician and Technical Project Lead.
• Accepted charge to troubleshoot and resolve critical program slips caused by technical incompatibilities between enterprise infrastructure system (EIS) components developed by three subcontractors.
• Served as primary liaison between EIS team and program leadership, facilitating cross-functional collaboration to align program goals, eliminate redundancy, and reduce costs while addressing identified system issues.

Bachelor Of Science (B.S.), Mechanical Engineering, Electrical Engineering, Aerospace

Master'S Degree, Engineering/Industrial Management