Mark Gillespie Email & Phone Number

Detroit, MI, US

Nashville, Tennessee, United States

Ann Arbor, Michigan, United States

• Organized and facilitated transition and stabilization activities for Consumer solutions business.
• Consolidated and led product management responsibilities for consumer benefit selection and price transparency solutions from previous multiple staff members.
• Re-engineered company’s price transparency solution strategy to meet aggressive CMS regulation requirements for 2023 / 2024.
• Provided subject matter thought leadership in industry conference and webinar presentations, as well as key client strategy sessions.

Ann Arbor, Michigan

• Product and P&L owner of $15M fraud, waste, and abuse detection solutions for Watson Health’s Program Integrity business used to identify and recover tens of millions of dollars for nearly half of State Medicaid.
• Evangelized and led IBM’s design thinking and product delivery strategy for innovative AI solution using natural language processing (NLP) and machine-learning (ML) knowledge extraction at intersection of unstructured.
• Cross-organization leader in matrixed environment with marketing, sales, client services, thought leadership, operations, technology, research, software development, and senior leadership, ensuring coordinated customer.
• Delivered market-facing, voice-of-the-customer product management leadership, resulting in exceptional customer value alignment.

Ann Arbor, Michigan, United States

• Business intelligence and analytic decision support offering leader, serving large commercial health plans, Fortune 500 employers, and state and federal government healthcare agencies.
• Led product management for $100M business intelligence Government business with focus on strategic planning, customer and market requirements facilitation, and solution innovation, built from $30M initially.
• Strategic lead for consumer benefit selection and price transparency solution for commercial employer and health plan customers.
• Owned provider performance assessment analytics utilized by dozens of commercial health plans.

Ann Arbor, Michigan, United States

• Key Product Manager helping to launch newly modernized enterprise healthcare decision support system in the market. This product has thrived in the market for over 20 years and grown to over $120M in revenues annually.
• Provided strategy and vision for healthcare decision support products, including market segmentation, pricing strategy, value proposition development, and sales and marketing launch activities.
• Managed and mentored a team of 5 business analysts and product managers.

Southfield, Michigan

• Progressive responsibility and leadership roles focused on software development and delivery of healthcare transaction processing solutions:
• Provided design, development and professional services for enterprise healthcare administrative transaction systems including health plan functions of enrollment and eligibility, employer billing, provider fee.
• Oversaw development effort for a 3-year, $10M strategic next-generation software application development effort of a claims adjudication and administration transaction system
• Overall management and budgetary responsibility for a software development staff of over 40 FTEs