Director Of Operations
Current- Drives the Cosmos team, a dynamic multi-million dollar continuous penetration testing service leveraging automation and expert-driven testing, responsible for its strategic direction, operational excellence, and client satisfaction.- Leads the multi-national Cosmos delivery team, coaching and mentoring them to deliver the highest quality of service in a financially responsible manner while delivering at contracted Service Level Agreements. - Championed the advancement of new attack techniques and systematically expanded scheme coverage by leading the team’s development efforts, focusing on automation to optimize efficiency.- Drives Operations, Product, Engineering, and Customer Success teams’ alignment with strategic roadmap objectives, ensuring optimal support for the team and delivering high-quality services to customers.- Establish technical standards and guidance for the team of 50+ personnel regarding tool development lifecycle and execution. Ensured tools developed were supported and productized by the Product and Engineering teams.