Mark Robb Email & Phone Number

Greater Toronto Area, Canada

- Award winning Sales and Marketing training, Development, Hiring, and Acquisitions.- Recruited and trained qualified employees to perform daily tasks and on how to best usesystems and tools available in order to improve productivity.- Provided oversight of daily operations, while working on process efficiencies, relationshipdevelopment, service delivery improvement, and innovation of new processes.- Successfully managed multiple business operations, including budgeting, financial planning andmarketing.- Developed and implemented processes and systems to improve results-based accountabilityand create effective strategies to reduce costs while maintaining quality standards.- Operated office equipment and work effectively with spreadsheets, word processing andpresentation software (e.g., Microsoft Office) with excellent skill and speed.- Demonstrated strong interpersonal, excellent conflict resolution skills and identified issues andresolved sensitive issues with diplomacy, tact and political acuity.- Monitored the contractual requirements of clients to ensure compliance, financial accountability,and performance.- Identified new opportunities for growth by researching potential markets and analyzingcompetitor activities.- Performed varied tasks involving preparation, research, summary and reconciliation of data.- Supervised, coordinated, motivated and trained staff. Conducted performance appraisals andmanaged labour relation matters.- Provided oversight of daily operations, while working on process efficiencies, relationshipdevelopment, service delivery improvement, and innovation of new processes.

Greater Toronto Area, Canada

- Developed and implemented successful fundraising/sales strategies to meet organizational goals.- Analyzed data from previous fundraising/sales campaigns to develop more effective strategies.- Established relationships with a variety of potential clients/donors to increase contributions.- Provided training sessions on best practices in fundraising/sales for staff members throughout the organization.- Assigned, supervised and reviewed activities of fundraising/sales staff- Cultivated strong relationships with foundations, corporations, community partners and individual donors.- Managed a team of 20+ fundraising/sales representatives and de-escalated difficult situations with the public.- Provided coaching and feedback to staff on an ongoing basis in order to improve job performance.- Applied different approaches to changing work demands and to meet fundraising/sales challenges. Worked in a very face paced environment daily Excellent communicator that developed key concise messages for diverse audiences including media inquiries justification memos, and presentations.

Greater Toronto Area, Canada

- Acquired quality monthly donors for reputable international and national non-profit organizations.- Built and trained a team based on proven sales strategies.- Monitored team quota requirements and set goals with them to meet expectations.- Led daily staff training sessions- Completed research on organizations to assist in procurement of donors.

Greater Toronto Area, Canada

- Worked in the Parks, Forestry & Recreation department.- Assisted program coordinator.- Facilitated and participated in the ARC program.- Supervised children age six to 12.- Planned, implemented and scheduled weekly program in accordance with regulations, policy and procedures.- Maintained all relevant training.- Participated in workshops, school presentations and special events.- Utilized layout, formatting and keyboarding skills using computer.- Processed documents/statistical summaries/reports. - Implemented the Power of Movement initiative to increase the levels of physical activity in the school- Prepared presentation material and forms.