Mark Willman Email & Phone Number

Washington, District Of Columbia, United States

• I oversaw two pivotal open-source programs with a diverse team of data engineers, scientists, cloud engineers, project managers, and developers. My focus was on driving the Extraction, Transformation, and Loading (ETL).
• Guided the development of innovative IC tools that converted open-source unstructured data into structured, searchable outputs, significantly amplifying intelligence consumer capabilities.
• Directed the transformation of our platform from legacy code to a modern, cloud-based, serverless architecture using AWS Lambda, resulting in substantial gains in operational efficiency and scalability.

Washington, District Of Columbia, United States

• I led the Agency's premier training institution, overseeing the development of telecommunications officers, IT engineers, and utility engineers. My responsibilities included managing budget planning, contract reviews.
• Secured multimillion-dollar Congressional funding to comprehensively renovate and modernize the training institution.
• Enhanced enrollment, performance, and morale among students and faculty through innovative program initiatives.

Washington, District Of Columbia, United States

• As IT Branch Chief, I directed a senior team responsible for developing and implementing policies, projects, and strategies to support global telecommunications. I successfully integrated corporate-level IT platforms.
• Played a pivotal role in orchestrating the Agency's transition to a new primary data and communications platform, achieving seamless global coordination over multiple years.
• Led a complex, multimillion-dollar project to upgrade the Agency's U.S. military liaison IT infrastructure, collaborating closely with the Department of Defense (DoD) and Defense Intelligence Agency (DIA) across global.

Europe, Africa, Near-East

• In this role, I operated, maintained, and installed complex data, voice, and video systems, showcasing extensive operational expertise with diverse communications hardware and software. I played a crucial role in.
• Led 24/7 support operations for critical communications facilities across multiple continents and time zones, overseeing server, desktop, satellite, network, cryptographic, RF, and tactical support.
• Managed IT and secure communications across various overseas locations in Europe, Africa, and the Near-East.

Fort Walton Beach, Florida, United States

• THE BOEING COMPANY, Fort Walton Beach, FL 2004-2009Server Administrator Team Lead
• Daily support of 500+ users, managed multiple IT projects including VMWare ESX migration, Storage Area Network implementation, Active Directory architecture, enterprise level monitoring. Corporate enterprise Active.

Pensacola, Florida, United States

• Responsible for all aspects of Microsoft certification training, supervised three instructors
• Delivered Microsoft Official Curriculum for local universities to hundreds of career-changing students to obtain industry certification

Lexington, Kentucky, United States

• IT Services Manager
• Oversaw all aspects of IT support, servers, and desktops for leading automotive metals manufacturer—led help desk team of six members

Lexington, Kentucky, United States

• Microsoft Chair
• Led the largest Microsoft technical certification program in the state, in four locations with 12 instructors and thousands of students

Lexington, Kentucky, United States

• Delivered technical training for the Microsoft certification and numerous business applications

Okinawa, Japan And Idaho, United States

Master'S Degree, Organizational Leadership, 4.0

Servant-leadership concentration

Bachelor'S Degree, Information Technology, 3.9