Responsible for the standards, processes and ongoing operations of MSCI's global data centers.• Planning and managing IT Operations within data centers• Oversight and governance of smart hands support for IMACD & Break Fix operations• Strategic and tactical planning for data center and site technology rooms• Alignment with Capacity/Forecasting to provide just-in-time technology inventory as required• Represent data center operations within engineering forums• Inventory management, monitoring and alarming capabilities respective to data center mission-critical infrastructure• Management of DCIM tools and elevation capabilities• Vendor management of contracts, proposals, service delivery and associated partnership duties• Capacity management

Regional Service Delivery Manager responsible for the Americas Region Data Centers and other key sites. Continuity of data center services through proactive configuration, compliance review, DC health check analysis, and incident and problem trending.• Assisted in setting overall global policies and standards • Responsible for 16 locations in the United States, Canada, Brazil, and Mexico• Managed data center personnel; four data center managers, and 55 support staff and contractors providing data center services• Planning and managing Data Center Services with end-to-end responsibility on data center white space

• Global data center manager supporting the ongoing management of the Asurion global data centers, MDFs and IDFs and assisting in setting overall strategic direction and standard.• Managing data center personnel• Global data center space planning and forecasting• Global vendor management and interface• Data Center change control processes• Perform assessments of data centers for future sites• Overseeing all Asurion builds for data centers, MDFs and IDFs including interfacing with domestic and global teams• Accountable for data center operations, parts depot, hardware, intake, design/racking• Cable plant and carrier facilities management• Budget development and management, including PO and A/P approval