Mark Aboona Email & Phone Number

Parramatta, New South Wales, Australia

Epping, New South Wales, Australia

Sydney, New South Wales, Australia

An outline of the duties and responsibilities of this position are listed below. - Assist Managers in day-to-day coordination and management of business operational activities. - Monitor, control and manage business operations to meet customer expectations and company goals. - Liaise between customer and management to ensure smooth operations delivery. - Coordinate and manage project tasks to ensure project delivery within allotted budget and timelines. - Ensure compliance… Show more An outline of the duties and responsibilities of this position are listed below. - Assist Managers in day-to-day coordination and management of business operational activities. - Monitor, control and manage business operations to meet customer expectations and company goals. - Liaise between customer and management to ensure smooth operations delivery. - Coordinate and manage project tasks to ensure project delivery within allotted budget and timelines. - Ensure compliance with company standards and procedures. - Build and maintain a strong customer relationship through regular meetings and communications. - Evaluate current operational performance and provide a strategic plan for improvements. - Provide direction and guidance to internal teams to achieve performance targets. - Identify problems in the operations process and resolve them in a quick and timely manner. - Follow standard operating procedures for efficient business operations. - Maintain clear and accurate operations documents/procedures for reference purposes Show less

Sydney, Australia

To implement all safety policies, procedures and WHS standards across all members of staff at IOFS. This includes:o Reviewing the current framework of the IOFS safety policies and contentiously update them to match the National Safety Methods and custom fit these policies/methods to fit the IOFS business model.o Educating and updating all staff on any policy or internal changes o Presenting these changes through communication lines (Running training workshops with staff, emailing… Show more To implement all safety policies, procedures and WHS standards across all members of staff at IOFS. This includes:o Reviewing the current framework of the IOFS safety policies and contentiously update them to match the National Safety Methods and custom fit these policies/methods to fit the IOFS business model.o Educating and updating all staff on any policy or internal changes o Presenting these changes through communication lines (Running training workshops with staff, emailing all staff)o Ensuring all staff are correctly following policies and procedure as according to IOFS standards o Supervising staff on site and conducting random visits on site to ensure that staff are following standards. Reporting on these visits and recording performance and if need be, follow up training programs etc. To be responsible for a safe and happy working environment both on site and in offices across the IOFS network. This includes:o Ensuring that the team environment/culture remains as one big supportive team. o Ensuring on site staff have all the safety equipment required for the tasks handed to them AND are provided with the necessary training so that they may demonstrate satisfactory examples of how to use all equipmentTo review and give recommendations to senior staff on in house software improvements. This includes:o To demonstrate how these improvements would assist staff being more proactive, productive and happier using our systemo Lead the development and improvement of internal software, presenting these improvements through training sessions to all staffo To continuously innovate and explore improvement possibilities within the current software framework and bring forward ideas/suggestions to make the program more user friendly. o Promote the business through marketing strategies and bring forward suggestions/work along senior staff members to design, implement and discuss potential opportunities (website development, social media channels etc) Show less

Sydney, Australia

Facilitating the effective management of scheduling maintenance according to set standards and developing, planning and organising work schedules and activities as well as carry out important operational duties.Responsibilities include: - Proactively allocating technicians to jobs through our CRM system· Regular client updates and contact· Ensuring completion targets and KPI's are met consistently- Full responsibilities for all fleet and company vehicles·… Show more Facilitating the effective management of scheduling maintenance according to set standards and developing, planning and organising work schedules and activities as well as carry out important operational duties.Responsibilities include: - Proactively allocating technicians to jobs through our CRM system· Regular client updates and contact· Ensuring completion targets and KPI's are met consistently- Full responsibilities for all fleet and company vehicles· Sourcing of new technicians· Maintenance of compliance and safety systems - client and technician communication· Technician and other creditor invoice processing· Assistant in quotation preparation· Preparation of documents and site condition reports- Reporting to the Operations Manager daily- Support planning and coordination of a program maintenance and its activities- Ensure implementation of policies and practices- Maintain budget and track expenditures/transactions- Manage communications through onsite employees- Help build positive relations within the team and external parties- Schedule and organise planned works/jobs and maintain agenda- Ensure existing and future technology is used correctly for all operations- Prepare paperwork and order materials- Keep updated records and create reports or proposals- Support growth and program development Show less

In the digital marketing world, it is critical that when marketing for clients, all content published online must be grammatically correct and also aligned with the clients brand. Reporting to the Growth Manager, this was a hands-on, quality assurance role that ensured all aspects of quality are implemented and controlled in the production environment. With the inspection of all content creation twice daily from all employees, I was responsible for highlighting and/or escalating any… Show more In the digital marketing world, it is critical that when marketing for clients, all content published online must be grammatically correct and also aligned with the clients brand. Reporting to the Growth Manager, this was a hands-on, quality assurance role that ensured all aspects of quality are implemented and controlled in the production environment. With the inspection of all content creation twice daily from all employees, I was responsible for highlighting and/or escalating any quality issues as well as ensuring production staff follow all quality process and procedures. In this position, I was responsible for 5 employees, checking anything and everything from Facebook posts to end of month reports, for each staff member prior to posting live to ensure there were no errors. Responsibilities: - Quality control for all content creation - Ensuring all aspects of quality are implemented and controlled in the production area. - Highlighting and/or escalating any quality issues to the Growth Manager. - Liaising with the Growth Manager and employees on all quality issues. - Training employe - Conducting quality reports on each employee - Driving continuous improvement through all processes. - Daily statistical reporting on errors and compiling a end of week statistic on each team members performance - Managing and looking after content and admininstation on client accounts. - Creation, design and optimisation of websites, social media accounts, social media advertisements and social media content. - To manage the analytics and optimisation of client advertising and sales funnels. - Liaising with clients and communicating with them regarding their account. - Social media content creation - Social media ads creation - Managing social media accounts and pages - Creating and managing EDM campaigns - Video content creation - Working with Twitter, Facebook, LinkedIn and Instagram to successfully expand user base. Show less

Ryde

Working alongside Domenic Bonavita as a buyer specialist at McGrath Estate Agents in Ryde, my role includes but is not limited to:- Attending listing and appraisal appointments - Database Management - Liaising with active buyers - Contacting all buyers from open homes and obtaining additional feedback from each buyer- Establishing and managing good relationships with all clients/vendors- Team organisation and operations - Booking, proofing and managing marketing… Show more Working alongside Domenic Bonavita as a buyer specialist at McGrath Estate Agents in Ryde, my role includes but is not limited to:- Attending listing and appraisal appointments - Database Management - Liaising with active buyers - Contacting all buyers from open homes and obtaining additional feedback from each buyer- Establishing and managing good relationships with all clients/vendors- Team organisation and operations - Booking, proofing and managing marketing campaigns- Accurately maintaining Vendor and Buyer Database- Liaising with Vendors, Buyers, Solicitors, Property Stylists, Finance Brokers- Providing varied support in the Sales and Listing process- Assisting at Open Homes and on-site auctions- Preparation of correspondence, reports and presentations- Building relationships within the team and customers - Creating new business opportunities for the team - Assisting with all property enquiries (phone and e-mail) - Conducting open for inspections- Preparing listing and appraisal kits - Generating weekly progress reports for all listings- Buyer and contract negotiation - Lead generation and prospecting activities Show less

Castle Hill

Working under David Choy as a buyer specialist at McGrath Estate Agents in Castle Hill, my role includes but is not limited to: - Contacting all buyers from open homes and obtaining additional feedback from each buyer - Establishing and managing good relationships with all clients/vendors - Team organisation and operations - Booking, proofing and managing marketing campaigns - Liaising with Vendors, Buyers, Solicitors, Property Stylists, Finance Brokers - Providing… Show more Working under David Choy as a buyer specialist at McGrath Estate Agents in Castle Hill, my role includes but is not limited to: - Contacting all buyers from open homes and obtaining additional feedback from each buyer - Establishing and managing good relationships with all clients/vendors - Team organisation and operations - Booking, proofing and managing marketing campaigns - Liaising with Vendors, Buyers, Solicitors, Property Stylists, Finance Brokers - Providing varied support in the Sales and Listing process - Assisting at Open Homes and on-site auctions - Preparation of correspondence, reports and presentations - Creating new business opportunities for the team - Assisting with all property enquiries (phone and e-mail) - Conducting open for inspections - Preparing listing and appraisal kits - Generating weekly progress reports for all listings - Buyer and contract negotiation - Lead generation and prospecting activities - Providing varied administration support - Accurately maintaining Vendor and Buyer Database - Liaising with Vendors, Buyers, Solicitors, Property Stylists, Finance Brokers - Providing varied support in the Sales and Listing process - Preparation of correspondence, reports and presentations - Database Management of clients - Preparation and action of all general correspondence with clients as required, via telephone, email, mail - Scanning of client work daily and allocation to client files - Supporting clients with general enquiries which could involve liaising with solicitors and/or investment providers Show less

Castle Hill

During my time at the fast-paced environment at Chemist Warehouse, daily duties involved: - Assisting with customer service queries - Assisting Pharmacists in dispensing medications and administration - Counselling customers about medications, vitamins and other storewide products - Processing orders & unpacking stock as required - Replenishing stock and maintaining inventory levels - Marking off large volumes of incoming stock - Labelling and arranging stock as… Show more During my time at the fast-paced environment at Chemist Warehouse, daily duties involved: - Assisting with customer service queries - Assisting Pharmacists in dispensing medications and administration - Counselling customers about medications, vitamins and other storewide products - Processing orders & unpacking stock as required - Replenishing stock and maintaining inventory levels - Marking off large volumes of incoming stock - Labelling and arranging stock as specified in planograms - Invoicing and processing credits - Cash handling Show less

Eastwood

My job role as an assistant property manager was to manage a rent roll of approximately 250 properties. While working at Raine & Horne, I performed the following duties:- Conducting open homes for all properties- Collecting leases and ensured that all required legal documents were signed.upon application for tenancy. - Addressing and promptly resolved questions and requests, from tenants. - Inquires about late payments and assists in handling any eviction issues -… Show more My job role as an assistant property manager was to manage a rent roll of approximately 250 properties. While working at Raine & Horne, I performed the following duties:- Conducting open homes for all properties- Collecting leases and ensured that all required legal documents were signed.upon application for tenancy. - Addressing and promptly resolved questions and requests, from tenants. - Inquires about late payments and assists in handling any eviction issues - Processes rent payments and condominium dues. - Conducting ingoing and outgoing inspections for managed properties - Regularly check and assess condition of buildings and grounds - Ensured that empty properties are ready for new tenants. - Attended to necessary repairs and maintenance - Managed records and files of current tenants. Show less

Diploma, Human Resources

Diploma, Leadership And Management

Diploma, Business Administration And Property Services

Certificate Iv, Real Estate & Property Services

Higher School Certificate