Mark Agaiby Email & Phone Number

Egypt

During this transformative period, my commitment to personal and professional growth takes center stage, characterized by: - Mental Well-being: Prioritizing self-care and mental health through mindfulness practices and engaging in activities that promote well-being. - Volunteering: Contributing my time and skills to causes close to my heart, seeking to make a meaningful impact in the community and beyond. - Personal Development: Embarking on a journey of learning and self-improvement, whether through formal education, self-study, or creative endeavors, to broaden my horizons and enhance my skill set. - Consultancy Services: Offering my expertise in data analytics, digital transformation, and customer experience to businesses, continuing to drive innovation and strategic growth as an independent consultant.

Sterling, Virginia, Us

- Creating Business Strategy for a new Data and CX Practices with customized messaging for different Regions (US, UK, GCC and Egypt) and different Verticals after gathering and researching those dimensions with BDM Support - Tailoring the Market Penetration Strategies for Saudi Market 7+ new Logos in the first 2 Quarters - Enabling Centro AEs for Data Domains, Technologies and partnered Vendors- Aligning with CTO Office qualified Solutions and Services for Data Practice to plan together a suitable Resource Allocation Plan - Hiring and Managing team of Solution Consultants for Data and CX Practice

Foster City, Ca, Us

- Led and Coached 2 Presales Members for Saudi Market to extend Incorta's capabilities in a dynamic Market to compete with the right amount of Qualified Opportunities and Trained Partners- Standardized Demo Assets for Financial Services Vertical based on Financial Modelling Knowledge to create new talk tracks with the suitable materials for Financial Attendees from CFO Office. One of these demos was used in US for Gartner CFO Event- Completed End-to-end Materials for Insurance Vertical (Cold Play Content, Webinar, POC Materials) to minimize Sales Process from 8 to 3 months for Saudi (such as Axa Saudi and Walaa Insurance) - Achieved 150%+ YoY ACV Growth in Gulf-territory through Corporate Acquisitions by presenting and POCing to CXOs and Directors- Prepared and presented ready-made E2E Sales Plays for Partner enablement for different Business Personas

Cairo, Cairo, Eg

While keep normal Presales activities functioning, CX Solution Consultant role with inclination towards DT acquires the following skills: - Evangelizing Strategy paradigm shifts for Enterprises' Boards and CXOs for new Digital Platforms, the migration to cloud, etc... - Proposing end-to-end Architectures including different vendors and solutions to bridge gaps between various operational silos in Customer Service, Backoffice, Field Operators and Digital Sales and Marketing

Cairo, Cairo, Eg

Genesys Presales Specialist:As a Presales specialized in Genesys opportunities, I am responsible for the following:1. Full responsibility for Genesys projects in Egypt Region, i.e. Vodafone Egypt, Egypt Post and Unionaire, to do the following: a. qualifying requests coming from Sales Team, b. meeting customers to better articulate his business requirements, c. owning creation of both technical and commercial offers,2. Owning technical responsibility for other Genesys opportunities in other regions that need more technical knowledge3. Presenting Genesys demos, Products with IST Developed products on top of it, both internally for other ISTians Sales and Presales, or externally to IST Genesys Customers globally (existing or potential)4. Standardizing IST Genesys Documentsfor IST Presales, Technical Proposals, Commercial BOQ with the updated products, sizing sheets, knowledge base, etc...5. Standardizing and demoing IST LSIC R&D Products, IST Sentiment Analysis and Nun TTS

Riyadh, Sa

System Engineer Presales Department in the Enterprise Department in the Central region of Saudi Arabia.1. Qualify the orders coming from the Sales Department2. Meeting the customers to technically defend the suggested solutions3. Designing the solution customized with customers' needs to be ready for implementation by Post-sales Department4. Update the company portfolio with the latest technologies offered by vendors

3Rd Settlement, New Cairo, Eg

Bayan Palace Operation and Maintenance

Cairo, Cairo, Eg

I assisted two courses 1. Circuit Analysis 2 (Dr. Ali Darwish)2. Linear System Analysis (Dr. Sherif Abdel Azim)In these two courses, I assisted students mainly in solving problems to transfer the theoretical materials they had in classes into more tangible channels. Every semester, especially in the second course, I had done at least two major sessions for the students to help them more visualize the course tools.