Mark Agosto Email & Phone Number

Washington, DC, US

Washington, District Of Columbia, United States

Driving client access, community engagement, and benefits counseling operations for Disability and Vocational Rehabilitation agencies for the District. Reviewing, standardizing, and implementing process improvements that enhance performance, align with national best practices, and streamline access, I draft and roll out outreach and engagement strategies.

Washington D.C. Metro Area

Spearheading operations and the execution of a federal grant to improve the District residents' coordinated access to services and support across 5 health and human services agencies, I led and mentored a team of 4 Project Managers, ensuring the achievement of deliverables to schedules, budgets, and agreed specifications. Devising and implementing.

Greater New York City Area

Heading Care management activities for a managed care organization serving New York City, I led a 15-strong team of Nurse Managers and support staff, ensuring compliance with the model of care and budgetary constraints. Monitoring member satisfaction and the attainment of key performance indicators and expected standards, I forged robust partnerships that.

Greater New York City Area

Provide ongoing individual and family psychotherapy. Conduct comprehensive psycho-social and sexual consent determination evaluations.

Greater New York City Area

Retaining oversight of Patient Access operations across 8 outpatient diagnostic and treatment centers, achieved over 100,000 patient visits per annum, I led a team of 28 assigned to the Fiscal Eligibility, Patient Services, and Treatment Coordination functions. I fostered strong relationships with referral sources, families, partners, and providers and.

Greater New York City Area

Managed the Treatment Coordination Departments for a network of outpatient diagnostic and treatment centers specializing in providing quality healthcare to the IDD population to ensure coordination of ongoing rehabilitative, Mental Health and Nutrition services.

Bronx, NY

Developed and implemented curriculum for workshops on issues of academic and social preparedness.Conducted clinical assessment and brief counseling to Pre-Collegiate English as a Second Language students to improve retention and completion rates.Facilitated weekly support group discussing immigration and women’s health issues.Provided referrals to housing.

Master Of Social Work (Msw), Administration/ Case Work

Professional Seminar: Healthcare Disparities for People with Intellectual/Development Disabilities

Ba, Political Science/ Latin American Studies

Activities and Societies: Dean's List, Citizenship Award,