Mark Alex

Mark Alex Email and Phone Number

Product Manager @ Nitro, Inc.
United States
About Mark Alex

Experienced Corporate Account Executive with a demonstrated history of working in the computer software industry. Skilled in K-12 Education, Business Process Improvement, Customer Satisfaction, Account Management, and Grant Writing. Strong sales professional with a Bachelor's degree focused in BBA Business Administration from San Francisco State University.

Mark Alex's Current Company Details
Nitro, Inc.

Nitro, Inc.

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Product Manager
United States
Mark Alex Work Experience Details
  • Nitro, Inc.
    Product Manager
    Nitro, Inc. Apr 2021 - Present
    San Francisco, California, Us
    • Launched renovated SharePoint Online integration which doubled feature adoption compared to previous version and increased retention overall up to 3%.• Released MVP of a tool that allows to make a PDF document accessible, and in such way allows our product enter wider market and be ready to upcoming regulations around accessible documents.• Pivoted on a roadmap by shifting focus to the quick wins which brought value into the future releases affected by difficulties in the engineering team.
  • Nitro, Inc.
    Technical Product Owner / Agile Business Analyst
    Nitro, Inc. Jul 2019 - Apr 2021
    San Francisco, California, Us
    • Managed and successfully delivered PDF editor integration with iManage Work 10 (file management system for the legal sector) and Azure Information Protection through requirements gathering and analysis, market research and collaboration with the customers.• Closely collaborating with an engineering team on addressing an unspoken requirement for the product to support accessibility and remediation of the PDF documents.
  • Nitro, Inc.
    Software Engineer
    Nitro, Inc. Jun 2017 - Jul 2019
    San Francisco, California, Us
    • Managed product development SharePoint 2013/2016 integration through requirement gathering and iterating on the customer's feedback. The product landed successfully and brought a significant contract with a customer.• Managed product sunset for WorkSite 9 integration through analysing and prioritising the "must-fix" issues. As result, the number of happy customers increased and the product became unblocked for the new integration development. • Refactored legacy code using the TDD approach that allowed decouple and modularise part of the solution. Language: C++
  • Openet
    Senior Test Engineer (Backend)
    Openet Jan 2015 - Jun 2017
    Dublin 12, Dublin, Ie
    • Acted as a "customer advocate", developed and implemented a test plan for the telecom packages routing and load balancing project • Planned and implemented full refactoring of the product scripts for managing data storage with a focus on keeping data storage functional through managing replica nodes. Used: VoltDB, Pacemaker, bash scripting• Initiated and led QA internal training
  • Lohika
    Automation Qa Middle Engineer (Backend)
    Lohika Sep 2013 - Sep 2014
    San Mateo, Ca, Us
    • Led test automation side of the project related to storing and balanced access to telecom packages data. Database: VoldDB. Language: scripting language.• Enrolled "pragmatic code" and "workflow testing" as the standards around automating testing approach and culture that helped the organisation to implement Agile more efficient. In particular, it led to significant improvements in the test code quality, tests reliability and increased code coverage
  • Globallogic
    Developer
    Globallogic Mar 2012 - Sep 2013
    Santa Clara, Ca, Us
    • Created and successfully delivered test system for Linux board farm testing and benchmarking• Build and successfully delivered NAS system• Built image gallery for Android devices using C++, Java and JNI and integrating face recognition engine
  • Uniservice
    С++ Developer
    Uniservice Mar 2009 - Apr 2012
    Bangalore, Karnataka, In
    • Developed CAD system for geo-engineering and designing gas & oil pipelines using C++ and Object ARX library (http://www.uniservice-europe.co.uk/rus/truboprovod/default.htm).• Led team of 3 engineers and 1 QA and mentored interns who became leading engineers years after.• Engaged with the customers for requirements gathering and post-sales training.

Mark Alex Education Details

  • Technological University Dublin
    Technological University Dublin
    And Related Support Services
  • Technological University Dublin
    Technological University Dublin
    Business And Management
  • Terenure College
    Terenure College
    Leaving Certificate

Frequently Asked Questions about Mark Alex

What company does Mark Alex work for?

Mark Alex works for Nitro, Inc.

What is Mark Alex's role at the current company?

Mark Alex's current role is Product Manager.

What schools did Mark Alex attend?

Mark Alex attended Technological University Dublin, Technological University Dublin, Terenure College.

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