Experienced Corporate Account Executive with a demonstrated history of working in the computer software industry. Skilled in K-12 Education, Business Process Improvement, Customer Satisfaction, Account Management, and Grant Writing. Strong sales professional with a Bachelor's degree focused in BBA Business Administration from San Francisco State University.
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Product ManagerNitro, Inc. Apr 2021 - PresentSan Francisco, California, Us• Launched renovated SharePoint Online integration which doubled feature adoption compared to previous version and increased retention overall up to 3%.• Released MVP of a tool that allows to make a PDF document accessible, and in such way allows our product enter wider market and be ready to upcoming regulations around accessible documents.• Pivoted on a roadmap by shifting focus to the quick wins which brought value into the future releases affected by difficulties in the engineering team. -
Technical Product Owner / Agile Business AnalystNitro, Inc. Jul 2019 - Apr 2021San Francisco, California, Us• Managed and successfully delivered PDF editor integration with iManage Work 10 (file management system for the legal sector) and Azure Information Protection through requirements gathering and analysis, market research and collaboration with the customers.• Closely collaborating with an engineering team on addressing an unspoken requirement for the product to support accessibility and remediation of the PDF documents. -
Software EngineerNitro, Inc. Jun 2017 - Jul 2019San Francisco, California, Us• Managed product development SharePoint 2013/2016 integration through requirement gathering and iterating on the customer's feedback. The product landed successfully and brought a significant contract with a customer.• Managed product sunset for WorkSite 9 integration through analysing and prioritising the "must-fix" issues. As result, the number of happy customers increased and the product became unblocked for the new integration development. • Refactored legacy code using the TDD approach that allowed decouple and modularise part of the solution. Language: C++ -
Senior Test Engineer (Backend)Openet Jan 2015 - Jun 2017Dublin 12, Dublin, Ie• Acted as a "customer advocate", developed and implemented a test plan for the telecom packages routing and load balancing project • Planned and implemented full refactoring of the product scripts for managing data storage with a focus on keeping data storage functional through managing replica nodes. Used: VoltDB, Pacemaker, bash scripting• Initiated and led QA internal training -
Automation Qa Middle Engineer (Backend)Lohika Sep 2013 - Sep 2014San Mateo, Ca, Us• Led test automation side of the project related to storing and balanced access to telecom packages data. Database: VoldDB. Language: scripting language.• Enrolled "pragmatic code" and "workflow testing" as the standards around automating testing approach and culture that helped the organisation to implement Agile more efficient. In particular, it led to significant improvements in the test code quality, tests reliability and increased code coverage -
DeveloperGloballogic Mar 2012 - Sep 2013Santa Clara, Ca, Us• Created and successfully delivered test system for Linux board farm testing and benchmarking• Build and successfully delivered NAS system• Built image gallery for Android devices using C++, Java and JNI and integrating face recognition engine -
С++ DeveloperUniservice Mar 2009 - Apr 2012Bangalore, Karnataka, In• Developed CAD system for geo-engineering and designing gas & oil pipelines using C++ and Object ARX library (http://www.uniservice-europe.co.uk/rus/truboprovod/default.htm).• Led team of 3 engineers and 1 QA and mentored interns who became leading engineers years after.• Engaged with the customers for requirements gathering and post-sales training.
Mark Alex Education Details
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Technological University DublinAnd Related Support Services -
Technological University DublinBusiness And Management -
Terenure CollegeLeaving Certificate
Frequently Asked Questions about Mark Alex
What company does Mark Alex work for?
Mark Alex works for Nitro, Inc.
What is Mark Alex's role at the current company?
Mark Alex's current role is Product Manager.
What schools did Mark Alex attend?
Mark Alex attended Technological University Dublin, Technological University Dublin, Terenure College.
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