Mark W. Alexander, Pmp, Popm
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Mark W. Alexander, Pmp, Popm Email & Phone Number

Lead Program Manager and Lead Product Manager at Lowe's Companies, Inc.
Location: Hartford, Connecticut, United States 7 work roles 2 schools
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Current company
Lowe's Companies, Inc.
Role
Lead Program Manager and Lead Product Manager
Location
Hartford, Connecticut, United States
Company size
103467 employees

Who is Mark W. Alexander, Pmp, Popm? Overview

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Mark W. Alexander, Pmp, Popm is listed as Lead Program Manager and Lead Product Manager at Lowe's Companies, Inc., a with 103467 employees, based in Hartford, Connecticut, United States. AeroLeads shows a matched LinkedIn profile for Mark W. Alexander, Pmp, Popm.

Mark W. Alexander, Pmp, Popm previously worked as Lead Program Manager & Lead Product Manager at Lowe'S Companies, Inc. and Director, Program Manager, & Lean Portfolio Manager (SAFe) at The Hartford. Mark W. Alexander, Pmp, Popm holds Master Of Science - Ms, Industrial Technology & Operations Management from Purdue University.

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Email format at Lowe's Companies, Inc.

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Lowe's Companies, Inc.

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Profile bio

About Mark W. Alexander, Pmp, Popm

At Lowe's Companies, Inc., our team successfully launched a same-day delivery feature, catalyzing $100M in revenue within ten months. Collaborating with 35 teams, we regularly delivered multiple features each quarter, contributing to a comprehensive multi-year roadmap. The partnership I spearheaded with Instacart for Live Goods delivery was instrumental in capturing crucial seasonal sales.In my dual role, I also championed the introduction of a customer self-service delivery scheduling feature on Lowes.com. This initiative was responsible for overseeing $1.1B in orders in just six months, simultaneously reducing cancellations and enhancing on-time delivery metrics. These accomplishments reflect my dedication to driving growth and improving customer experience through innovative program and product management.

Current workplace

Mark W. Alexander, Pmp, Popm's current company

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Lowe's Companies, Inc.
Lowe'S Companies, Inc.
Lead Program Manager and Lead Product Manager
Hartford, CT, US
Website
lowes.com
Employees
103467
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Company profile
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7 roles · 33 years

Mark W. Alexander, Pmp, Popm work experience

A career timeline built from the work history available for this profile.

Lead Program Manager & Lead Product Manager

Lowe'S Companies, Inc.

Charlotte, North Carolina, United States

Successfully launched a new same-day delivery capability for online orders, generating $100M in new revenue within the first 10 months. Collaborated with 35 teams to deliver multiple features each quarter and authored a multi-year roadmap with over 100 features. I spearheaded the partnership with Instacart for Live Goods delivery, capturing key seasonal sales. Lowe’s ELT recognized me with the Executive Service Star for my contributions. Additionally, I launched a customer self-service delivery scheduling feature on Lowes.com, responsible for over $1.1B in orders within six months, while reducing cancellations by 6% and improving on-time delivery by 4%.As Program Manager of the enterprise-wide Cancellations Program, I partnered with over 30 teams across technology, business, and operations, resulting in a major reduction of online order cancellations from 28% to 9%. This program directly contributed $1.2B in revenue to the bottom line. I also directed COVID-response efforts, enabling Buy Online, Pick Up In-Store (BOPUIS) functionality within 45 days, and implemented process improvements in eCommerce Agile planning that saved 4,200 person-hours.

Director, Program Manager, & Lean Portfolio Manager (Safe)

The Hartford

Hartford, Connecticut Area

Drove the replacement of legacy Commercial Lines policy administration systems with new PolicyCenter platform, managing multiple teams and releases totaling $64m. Received Chairman’s Award for the program’s achievement. Led 8 project teams responsible for M&A acquisition and strategic divestiture. Coached and guided Waterfall teams as they transitioned to Agile methodologies.

Jun 2014 - Nov 2019

Commercial Lines Portfolio Manager

Middleoak

Middletown, Ct

Delivered new $10.2m Commercial Lines policy system on time and under budget. Created and managed teams across multiple locations, integrating Waterfall and Agile SDLC’s. Contributed to multi-year Diversity & Inclusion task force.

2010 - 2014 ~4 yrs

Program Director

Travelers

Hartford, Ct

Led the $7.2m Litigation Management Program, designed to replace 6 legacy applications and impacting 8,000 users. Partnered with Finance to spearhead and train PM’s on a new enterprise-wide CBA model.

2007 - 2010 ~3 yrs

Program Manager

The Hartford

Hartford, Ct

Delivered increasingly larger and higher-profile IT projects and programs ~ $1.3m and $3.8m. Created Project Management templates and methodologies. Rolled them out to the enterprise and coached PM’s & stakeholders on their use. Received Chairman’s Award for Commercial Lines first onshore-offshore program.

2000 - 2007 ~7 yrs

Consultant / Project Manager

Accenture

Miami, Nyc, Chicago, & Washington Dc

Managed and implemented high-profile consulting solutions across the United States. Partnered with Accenture and client staff at American Express, Eli Lilly, and the US Government.

1994 - 2000 ~6 yrs
Team & coworkers

Colleagues at Lowe's Companies, Inc.

Other employees you can reach at lowes.com. View company contacts for 103467 employees →

SJ Samantha Jedrick Samantha Jedrick Colleague at Lowe'S Companies, Inc.Pittston, Pennsylvania, United States View → BP Bruce Pope Bruce Pope Colleague at Lowe'S Companies, Inc.Granite City, Illinois, United States View → JW Jesus Wilson Jesus Wilson Colleague at Lowe'S Companies, Inc.Trondheim, Trøndelag, Norway View → RK Rajesh Kumar Rajesh Kumar Colleague at Lowe'S Companies, Inc.Chennai, Tamil Nadu, India View → JT Jaz T Jaz T Colleague at Lowe'S Companies, Inc.Augusta, Georgia, United States View → CB Ciara Bently Ciara Bently Colleague at Lowe'S Companies, Inc.Brooklyn, New York, United States View → BB Bob Boy Bob Boy Colleague at Lowe'S Companies, Inc.Denver, Colorado, United States View → JS Julie Shamrock Julie Shamrock Colleague at Lowe'S Companies, Inc.Buffalo, New York, United States View → JH Joseph Haga Joseph Haga Colleague at Lowe'S Companies, Inc.Idaho Falls, Idaho, United States View → JC Jermain Ceasar Jermain Ceasar Colleague at Lowe'S Companies, Inc.Rosenberg, Texas, United States View →
2 education records

Mark W. Alexander, Pmp, Popm education

Master Of Science - Ms, Industrial Technology & Operations Management

Purdue University
FAQ

Frequently asked questions about Mark W. Alexander, Pmp, Popm

Quick answers generated from the profile data available on this page.

What company does Mark W. Alexander, Pmp, Popm work for?

Mark W. Alexander, Pmp, Popm works for Lowe's Companies, Inc..

What is Mark W. Alexander, Pmp, Popm's role at Lowe's Companies, Inc.?

Mark W. Alexander, Pmp, Popm is listed as Lead Program Manager and Lead Product Manager at Lowe's Companies, Inc..

Where is Mark W. Alexander, Pmp, Popm based?

Mark W. Alexander, Pmp, Popm is based in Hartford, Connecticut, United States while working with Lowe's Companies, Inc..

What companies has Mark W. Alexander, Pmp, Popm worked for?

Mark W. Alexander, Pmp, Popm has worked for Lowe'S Companies, Inc., The Hartford, Middleoak, Travelers, and Accenture.

Who are Mark W. Alexander, Pmp, Popm's colleagues at Lowe's Companies, Inc.?

Mark W. Alexander, Pmp, Popm's colleagues at Lowe's Companies, Inc. include Samantha Jedrick, Bruce Pope, Jesus Wilson, Rajesh Kumar, and Jaz T.

How can I contact Mark W. Alexander, Pmp, Popm?

You can use AeroLeads to view verified contact signals for Mark W. Alexander, Pmp, Popm at Lowe's Companies, Inc., including work email, phone, and LinkedIn data when available.

What schools did Mark W. Alexander, Pmp, Popm attend?

Mark W. Alexander, Pmp, Popm holds Master Of Science - Ms, Industrial Technology & Operations Management from Purdue University.

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