Process Improvement Specialist
Current
Jan 2024 - Present
AeroLeads people directory · profile
Mark Angelo Galvez Email & Phone Number
Customer Service Representative
at
Homeaglow
LinkedIn matched
✓ Verified Jun 2026
2 data sources
Profile completeness 71%
Current company
Role
Customer Service Representative
Location
Bustos, Central Luzon, Philippines
Company size
Who is Mark Angelo Galvez? Overview
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Quick answer
Mark Angelo Galvez is listed as Customer Service Representative at Homeaglow, a company with 48 employees, based in Bustos, Central Luzon, Philippines. AeroLeads shows a matched LinkedIn profile for Mark Angelo Galvez.
Mark Angelo Galvez previously worked as Process Improvement Specialist at Homeaglow and Technical Support Representative at Concentrix.
Company email context
Email format at Homeaglow
This section adds company-level context without repeating Mark Angelo Galvez's masked contact details.
Homeaglow
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Profile bio
About Mark Angelo Galvez
Skills⬧ Proficient with Zendesk, Amazon Workspace, Citrix, Genesys, Okta, Microsoft Word, Excel, andPowerPoint.⬧ Maintains consistent metrics with regard to client satisfaction, responses per hour and quality assurance⬧ Can work under pressure with minimum supervision.⬧ Able to learn new skills quickly and accurately.⬧ Able to integrate many different skills to achieve success.
Current workplace
Mark Angelo Galvez's current company
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Homeaglow
5 roles
Mark Angelo Galvez work experience
A career timeline built from the work history available for this profile.
Technical Support Representative
Concentrix
⬧ Resolved customer complaints and concerns with strong verbal and negotiation skills.⬧ Assisted the customers by performing invasive and extensive troubleshooting steps.⬧ Assisted customers with more difficult technical issues requiring a greater level of personalized care and in greater length.⬧ Escalated support desk tickets to other departments in the.
Oct 2022 - Jun 2023
Customer Service Representative
Email Tier 1 agent⬧ Responsible for ensuring customer satisfaction by handling questions related to the bank via email.⬧ Resolved customer email requests for assistance related to the bank.⬧ Forwarded requests as per escalation policy to higher level of support.⬧ Arranged resolution of customer support issues that can’t be resolved by first line support.⬧.
Nov 2021 - Sep 2022
Customer Service Representative
Voice tier 1 agent⬧ Handled inbound and outbound calls from customers with inquiries and questions regarding their health insurance,wellness programs, prescription plans and help provide the best solutions for the customers' health andfinancial well-being.⬧ Assisted in program development with new products and/or services.⬧ Evaluated information and.
Oct 2020 - Sep 2021
Freelance Hair And Makeup Artist
Freelance
⬧ Strong visualization skills⬧ Skilled oral communicator⬧ Able to ask questions to clarify a client’s desires⬧ Sensitive listener in social situations.
Mar 2014 - Jul 2020
Team & coworkers
Colleagues at Homeaglow
Other employees you can reach at homeaglow.com. View company contacts for 48 employees →
TB
Tina Bane
Colleague at HomeaglowColumbus, Georgia, United States, United States
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KT
Katie Truax
Colleague at HomeaglowDaytona Beach, Florida, United States, United States
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AD
Amanda Dasilva
Colleague at HomeaglowLinden, New Jersey, United States, United States
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BD
Brenda Dodson
Colleague at HomeaglowWashington, District Of Columbia, United States, United States
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AC
Ailey Chantal Salgado
Colleague at HomeaglowBaao, Bicol Region, Philippines, Philippines
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EE
Edrian Elgene Borja, (Csm®)
Colleague at HomeaglowMetro Manila, Philippines
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SM
Sonya Miniear
Colleague at HomeaglowColorado Springs, Colorado, United States, United States
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RM
Robert Mique
Colleague at HomeaglowMandaluyong, National Capital Region, Philippines, Philippines
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SC
Sally Conarty
Colleague at HomeaglowOklahoma City, Oklahoma, United States, United States
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VC
Victoria Castille
Colleague at HomeaglowAurora, Colorado, United States, United States
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Tina Bane
Colleague at HomeaglowColumbus, Georgia, United States, United States
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KT
Katie Truax
Colleague at HomeaglowDaytona Beach, Florida, United States, United States
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AD
Amanda Dasilva
Colleague at HomeaglowLinden, New Jersey, United States, United States
View →
BD
Brenda Dodson
Colleague at HomeaglowWashington, District Of Columbia, United States, United States
View →
AC
Ailey Chantal Salgado
Colleague at HomeaglowBaao, Bicol Region, Philippines, Philippines
View →
EE
Edrian Elgene Borja, (Csm®)
Colleague at HomeaglowMetro Manila, Philippines
View →
SM
Sonya Miniear
Colleague at HomeaglowColorado Springs, Colorado, United States, United States
View →
RM
Robert Mique
Colleague at HomeaglowMandaluyong, National Capital Region, Philippines, Philippines
View →
SC
Sally Conarty
Colleague at HomeaglowOklahoma City, Oklahoma, United States, United States
View →
VC
Victoria Castille
Colleague at HomeaglowAurora, Colorado, United States, United States
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FAQ
Frequently asked questions about Mark Angelo Galvez
Quick answers generated from the profile data available on this page.
What company does Mark Angelo Galvez work for?
Mark Angelo Galvez works for Homeaglow.
What is Mark Angelo Galvez's role at Homeaglow?
Mark Angelo Galvez is listed as Customer Service Representative at Homeaglow.
Where is Mark Angelo Galvez based?
Mark Angelo Galvez is based in Bustos, Central Luzon, Philippines while working with Homeaglow.
What companies has Mark Angelo Galvez worked for?
Mark Angelo Galvez has worked for Homeaglow, Concentrix, Taskus, Ec Solutions, and Freelance.
Who are Mark Angelo Galvez's colleagues at Homeaglow?
Mark Angelo Galvez's colleagues at Homeaglow include Tina Bane, Katie Truax, Amanda Dasilva, Brenda Dodson, and Ailey Chantal Salgado.
How can I contact Mark Angelo Galvez?
You can use AeroLeads to view verified contact signals for Mark Angelo Galvez at Homeaglow, including work email, phone, and LinkedIn data when available.
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