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Mark Anthony Ignacio Email & Phone Number

Technical Specialist Manager/Tier 1 Customer service

Location: Central Luzon, Philippines, Philippines 5 work roles 1 school

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✓ Verified Jun 2026 3 data sources Profile completeness 71%

Role

Technical Specialist Manager/Tier 1 Customer service

Location

Central Luzon, Philippines, Philippines

Who is Mark Anthony Ignacio? Overview

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Mark Anthony Ignacio is listed as Technical Specialist Manager/Tier 1 Customer service based in Central Luzon, Philippines, Philippines. AeroLeads shows a matched LinkedIn profile for Mark Anthony Ignacio.

Mark Anthony Ignacio previously worked as Tier 1 Customer service Agent at Glorious and Remote Technical Support Specialist/home-based at Helia Voice. Mark Anthony Ignacio studied at Angeles University Foundation.

Profile bio

About Mark Anthony Ignacio

Experienced Network Technical Support with a demonstrated history of working in the information technology and services industry. Skilled in Software Installation, VOIP SYSTEM, Computer Hardware and Software Troubleshooting, and experienced with Windows 7-10. Strong information technology professional graduated from Angeles University Foundation.

5 roles

Mark Anthony Ignacio work experience

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Tier 1 Customer Service Agent

Glorious

Philippines

Ticketing responses
Live chatTier I agents work the highest volume of tickets. T1’s main job is to try to solve cases themselves via email and live chat without escalating to higher Tiers. This keeps the higher Tiered agents free to work.

Jun 2020 - Apr 2024

Remote Technical Support Specialist/Home-Based

Helia Voice

Calgary, Alberta, Canada

Primarily works as remote technical support specialist:
Primary responsible in monitoring and attending to MSP/N-Able open tickets.
Setting up and maintaining VOIP PBX systems (3cx, Yeastar, FusionPbx, etc)
Setup and supports Microsoft Office365
Providing support for Smart Building technology(Akuvox, CDVI, DNAfusion)
Troubleshooting remotely desktop/laptop, server hardware and software, printer, and webcam

Aug 2015 - Aug 2023

Station Officer In Charge(Oic)

Radioad Resources Inc

Oversee the daily radio operation of the radio station

Mar 2011 - Oct 2014

Dell Technical Hardware And Software Support/Sales Representative

Stream Global Services

Roles and Responsibilities:1. Provide hardware and software supports for Dell small and medium business for different system such as laptop, desktop, printer, projector, monitors, and handheld devices through chat, phone and email2. Logs and tracks tickets using problem management database and maintains history records and related problem documentation3..

Apr 2008 - Mar 2011

Technical Support Specialist

Aol Member Service Philippines Inc.

Customer Care Consultant (Senior CCC) - Technical Department Senior Technical Consultant is a position of expertise and excellence. He or she is expected to exceed the performance standards of the position. The Senior.

Nov 2000 - Apr 2008

1 education record

Mark Anthony Ignacio education

Angeles University Foundation

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What is Mark Anthony Ignacio's role at their current company?

Mark Anthony Ignacio is listed as Technical Specialist Manager/Tier 1 Customer service.

Where is Mark Anthony Ignacio based?

Mark Anthony Ignacio is based in Central Luzon, Philippines, Philippines.

What companies has Mark Anthony Ignacio worked for?

Mark Anthony Ignacio has worked for Glorious, Helia Voice, Radioad Resources Inc, Stream Global Services, and Aol Member Service Philippines Inc..

How can I contact Mark Anthony Ignacio?

You can use AeroLeads to view verified contact signals for Mark Anthony Ignacio, including work email, phone, and LinkedIn data when available.

What schools did Mark Anthony Ignacio attend?

Mark Anthony Ignacio studied at Angeles University Foundation.

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