Mark Anthony Macaspac Email & Phone Number

Novato, California

• Oversees $5M hotel operation in the absence of the General Manager• Awarded the Silver Award in 2012 (given to top performers in Marriot brand out of 1100 hotels)• Consistently increase sales over LY: 2011 - +105%, 2012 – +122%, 2013 – +129% • Responsible for a team of 5 front desk clerks, and 3 Food and Beverage employees• Assist in training program and daily processes • FOSSE operating program for hotel which includes reservations/check in-out, processing transactions)• Coach employees on selling behaviors and how to meet company expectations.

Vallejo, Ca

• Greet guests as they walk through the hotel lobby and maintaining cashier’s drawer. • Check guests in and out of hotel, making sure all hotel goals are met.• Responsible for in-house sales: leading tours with prospective clients, partnering with outside sales department, and following up on possible leads. • Provide administrative, account, and back-of-house support to the Property Coordinator. • Creates proposals, contracts, media kits, and client correspondence for Sales & Marketing department.

Vallejo, Ca

• Facilitate and conduct classroom assignments and activities in the absence of a teacher on campus.• Promote and enforce effective classroom management methods to ensure productive use of classroom time. • Assist the Dean of Students in monitoring and supervising student break and lunch periods. • Serve as an assistant to the Librarian in cataloging inventory. • Volunteering tutor session during lunch period