Mark Anthony Macaspac Email & Phone Number

Novato, California

• Oversees $5M hotel operation in the absence of the General Manager
• Awarded the Silver Award in 2012 (given to top performers in Marriot brand out of 1100 hotels)
• Consistently increase sales over LY: 2011 - +105%, 2012 – +122%, 2013 – +129%
• Responsible for a team of 5 front desk clerks, and 3 Food and Beverage employees
• Assist in training program and daily processes
• FOSSE operating program for hotel which includes reservations/check in-out, processing transactions)

Vallejo, CA

• Greet guests as they walk through the hotel lobby and maintaining cashier’s drawer.
• Check guests in and out of hotel, making sure all hotel goals are met.
• Responsible for in-house sales: leading tours with prospective clients, partnering with outside sales department, and following up on possible leads.
• Provide administrative, account, and back-of-house support to the Property Coordinator.
• Creates proposals, contracts, media kits, and client correspondence for Sales & Marketing department.

Vallejo, CA

• Facilitate and conduct classroom assignments and activities in the absence of a teacher on campus.
• Promote and enforce effective classroom management methods to ensure productive use of classroom time.
• Assist the Dean of Students in monitoring and supervising student break and lunch periods.
• Serve as an assistant to the Librarian in cataloging inventory.
• Volunteering tutor session during lunch period