Mark Anthony Mendoza, Cissp, Cisa, Cism, Pci Qsa, Cysa, Itil V3 Email & Phone Number

National Capital Region, Philippines

• Conduct compliance assessments based on PCI DSS framework.• Provide consultative support to clients on risk assessment and audit processes, aiding in decision-making and strategy development.• Produce detailed reports for clients and industry third parties, tracking progress towards resolution and compliance.

Pasay, National Capital Region, Philippines

• Led the Internal Audit Department as the Interim Head, ensuring a smooth transition to the next Chief Audit Executive• Republished a critical finding shelved by the previous Internal Audit Department, providing guidance to the Lead Auditor for drafting the Cloud Related Finding• Independently conducted audit engagements following IT standards and reviewed Cybersecurity Incident Management• Collaborated with department representatives on various initiatives to enhance… Show more • Led the Internal Audit Department as the Interim Head, ensuring a smooth transition to the next Chief Audit Executive• Republished a critical finding shelved by the previous Internal Audit Department, providing guidance to the Lead Auditor for drafting the Cloud Related Finding• Independently conducted audit engagements following IT standards and reviewed Cybersecurity Incident Management• Collaborated with department representatives on various initiatives to enhance operational efficiency Show less

Alabang, Muntinlupa City, Metro Manila, Philippines

• Conducted risk assessments and provided timely reports on new business engagements, tools, and systems to ensure Verizon's interests were protected.• Consulted with business owners and suppliers on security queries based on Verizon and international standards.• Investigated and reported on cyber security incidents to ensure compliance with policies and procedures.

Bonifacio Global City, Taguig City, Metro Manila, Philippines

• Monitored SilverSky IDS alerts 24/7, investigated severity, and documented notifications for tracking purposes.• Conducted in-depth investigations on email Web Security Gateway messages for potential threats.• Utilized SIEM IBM QRadar to perform event correlation and validate user information and permissions.• Managed and reviewed incidents, RITM/TASK/PRJTASK, and CHG tickets in ServiceNow for InfoSec team.

Mandaluyong City, Metro Manila, Philippines

• Developed project-based firewall solutions to meet specific company needs.• Configured, installed, maintained, and managed firewall security appliances (Cisco ASA, Check Point).• Collaborated with global partners to troubleshoot security and network integrations.• Provided project launch engineering capacity planning and support.

Mandaluyong City, Metro Manila, Philippines

• Managed and maintained TeleTech Security solutions, providing Tier-2 Support and Security Incident Management.• Monitored security tools like Intrusion Prevention Systems and Firewalls for potential threats and risks.• Collaborated with Global Information Security and technical teams to ensure a secure network environment.

Mandaluyong City, Metro Manila, Philippines

• Provided functional and data support for GSD&E Sales Engineering, focusing on Pricing/Quoting, Network Qualification, and Network Design.• Ensured timely submission of task requests to meet pre-sales opportunities, positively impacting client experience.• Handled simple to complex task requests submitted by the Sales Engineering group, reinforcing high-quality support.

Mandaluyong City, Metro Manila, Philippines

• Performs first line maintenance/preliminary fault isolation • Monitors trouble report assigned to respective groups, coordinate and endorse trouble report to various repair work units involved in the restoration of the facilities being reported• Provide feedback to all concerned parties, Relationship Managers and customers on the progress of the restoration• Confirms with customer if the data service has been restored and accepted, once restoration activities had been completed.