Mark Noble Email & Phone Number

Dublin, Ie

Dublin, County Dublin, Ireland

Dublin, County Dublin, Ireland

In addition to previous tasks:Implementing new customer SIEM and EDR environments helping to standing up new technologies and/ or onboard all pre existing integrations, log sources, and security tools.Standing up of new Splunk based components and ensuring a smooth integration into pre existing deployments.Compile health check reports specifying the status and growth of the systems.

Dublin, County Dublin, Ireland

Architect, maintain, and provide improvements on customer Splunk/ Sumo Logic environments.Integrate on-premises and cloud technology logs into Splunk/ Sumo Logic, ensuring optimization and normalization of logs including filtering, aggregation, and Regex-based parsing consistent with requirements for security monitoring and best practices. Management of log source ingestion utilizing various ingestion methods Syslog, WEC/ WEF, API, HEC, and more.Perform core Splunk environment component upgrades and related app upgrades.Troubleshooting various appliances, applications, integrations, and cloud platforms with regards to their connections to Splunk/ Sumo Logic.Lead and assist in data quality and integrity initiatives within customer Splunk/ Sumo Logic environments including truncation, line breaking, timestamping, etc.Provide environment maturity assessments and recommendations.

Dublin, County Dublin, Ireland

Lead vendor engagement efforts to align solutions with business needs. Collaborate closely with cross-functional teams to strategize upcoming roadmap projects. Serve as the primary contact for network areas, overseeing Call Record Mediation and Steering of Roaming, and managing all associated changes. Ensure compliance with company policies and procedures regarding vendor engagement, network modifications, documentation management, and interdepartmental collaboration on projects. Maintain the quality, accuracy, and integrity of documentation to meet company standards.

County Dublin, Ireland

Managed user accounts by creating, resetting, and modifying them as needed.Configured Mater Private Hospital servers, including setting up access points and patching ports.Diagnosed and resolved hardware and software issues to ensure equipment functionality.Installed and set up various equipment for user use, such as PCs, monitors, keyboards, mice, printers, scanners, and network devices.Established user accounts, configured mobile devices, and facilitated remote access for work and personal laptops and PCs within the hospital and from home.Maintained an accurate inventory of company PCs, tracking devices and locations to ensure organizational efficiency.Processed user requests through the use of a ticketing system to quickly assess user requirements/ prioritise urgent user requests.Created/ Distributed new user requests through a ticketing system to allow for fast response, fast requirment gathering, categorization of requests into urgency level to prioritize critical issues.

Swords, Dublin

Addressed various billing-related issues of varying difficulty and complexity. Served as the initial point of contact for BT customers regarding billing concerns. Exceeded management-set targets, attaining statistics reflecting high levels of customer satisfaction and willingness to recommend BT. Handled sensitive bank and payment data, along with confidential customer information, adhering rigorously to GDPR and PCI compliance regulations. Managed the processing of bereaved accounts with empathy and efficiency, ensuring accurate updates to system records while upholding data quality and security standards. Consistently achieved set objectives within a demanding team environment.

Responsible for selling of merchandise.Bought, reviewed and processed in store stock.Priced goods in store.Advertised merchandise in store and online.Responsible for updating shop social media to increase salesManaged daily cash till and change floatAnswered and assisted customers with sales and queries over the phone.

Bachelor Of Science (Honours) In Computing Specializing In Cyber Security, Computing, First Grade Honours (1:1)

Activities and Societies: Chess Society, Entrepreneurship Society 4th Year Modules: Secure Application Programming, Security Principles.

Higher Certificate In Computing Applications In Business Support, Computing, First Grade Merit (2:1)

Activities and Societies: ESports Society, Japanese Society Modules: Computer Architecture, Operating Systems, Object Oriented.