Mark Arnold

Mark Arnold Email and Phone Number

CIO, VP of Business Systems & Shared Services Operations @ JB Poindexter & Co
Mark Arnold's Location
Spring, Texas, United States, United States
Mark Arnold's Contact Details

Mark Arnold personal email

n/a

Mark Arnold phone numbers

About Mark Arnold

As the CIO and VP of Business Systems at JB Poindexter & Co, I lead the digital transformation and service delivery optimization for a diversified manufacturing company with over $2 billion in annual revenue. My current responsibilities include Global CIO, Cybersecurity, and Shared Services Operations (India). With over 25 years of experience in the technology and services industry, I have a proven track record of driving strategic innovation, operational excellence, and customer satisfaction across multiple business units and geographies.

Mark Arnold's Current Company Details
JB Poindexter & Co

Jb Poindexter & Co

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CIO, VP of Business Systems & Shared Services Operations
Mark Arnold Work Experience Details
  • Jb Poindexter & Co
    Vp Of Business Systems & Cio
    Jb Poindexter & Co May 2022 - Present
    Houston, Texas, Us
    Strategic and operational leadership for Global IT and Cybersecurity environment across 8+ Business Units and 50+ Manufacturing locations. Additionally responsible for Shared Services Operations supporting Engineering, Supply Chain, HR, IT, and Finance.Held CPO title for 9 months on interim bases while search underway for permanent replacement.
  • Hewlett Packard Enterprise
    Vice President, Digital Customer Experience
    Hewlett Packard Enterprise Jan 2019 - May 2022
    Houston, Texas, Us
    HPE Pointnext Digital Support Leader with core focus on the digital service and support experience of our customers, including customer engagement platforms, telephony, artificial intelligence, social communities and mobility applications.
  • Hewlett Packard Enterprise
    Sr Director, Strategy & Operations (Services Delivery)
    Hewlett Packard Enterprise May 2011 - May 2022
    Houston, Texas, Us
    As part of Global Support Delivery within Technology Services, accountable for Global Business Operations & Strategy for the Customer Solutions Center...Global Footprint Optimization, Customer First metrics (Customer Ease Access, Remote Resolution, Diag Accuracy), Technology innovation (SFDC, Portal, Automation), Financial and Budget management. Additionally, managed Global Separation (SMO) activities for Global Support Delivery between HPI / HPE, covering Contact Centers (Remote Delivery), Supply Chain (Parts Delivery), and Field Engineering (Onsite Delivery).
  • Hp
    Sr. Director Supply Chain Integration (Mado)
    Hp Sep 2010 - May 2011
    Palo Alto, Ca, Us
    Responsible for integration of key acquisition into the Storage business unit. Factory and Supply base integration, organizational design, supply chain optimization (performance, cost, customer delivery)
  • Hp
    Sr. Director Global Supply Chain
    Hp Nov 2006 - Sep 2010
    Palo Alto, Ca, Us
    Responsible for Global Operations including New Product Introduction, Life Cycle Management, Procurement & Vendor Management, Forecasting, Product Engineering, Operational metrics (Inventory, Delivery Performance, MOH, etc.) Strategy and PMO.

Mark Arnold Skills

Supply Chain Management Team Building Materials Management Mergers Leadership Management Supply Chain Outsourcing Cross Functional Team Leadership Operations Management Governance Change Management Organizational Development Strategic Planning Strategic Sourcing Business Operations Global Leadership Global Management Integration Mergers And Acquisitions Customer Service Service Delivery Management Service Delivery Optimization Technical Service Delivery Vendor Management Product Development Business Process Improvement Program Management Process Improvement Six Sigma Pmo Product Management Service Delivery Process Engineering It Strategy Business Transformation Business Process It Service Management Pmp Business Analysis Enterprise Software Erp Project Portfolio Management Business Intelligence Sap Supply Chain Operations Strategy Project Management Project Management Office

Mark Arnold Education Details

  • Texas A&M University
    Texas A&M University
    Business Analysis / Operations Management
  • University Of Houston
    University Of Houston
    Executive Mba

Frequently Asked Questions about Mark Arnold

What company does Mark Arnold work for?

Mark Arnold works for Jb Poindexter & Co

What is Mark Arnold's role at the current company?

Mark Arnold's current role is CIO, VP of Business Systems & Shared Services Operations.

What is Mark Arnold's email address?

Mark Arnold's email address is ma****@****hpe.com

What is Mark Arnold's direct phone number?

Mark Arnold's direct phone number is (650) 857*****

What schools did Mark Arnold attend?

Mark Arnold attended Texas A&m University, University Of Houston.

What skills is Mark Arnold known for?

Mark Arnold has skills like Supply Chain Management, Team Building, Materials Management, Mergers, Leadership, Management, Supply Chain, Outsourcing, Cross Functional Team Leadership, Operations Management, Governance, Change Management.

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