- VMware v5.5 Administrator: provision new Virtual Machines with Microsoft Windows 2008 R2 and 2012 R2- Microsoft Exchange 2007 and 2013 Administrator: created mailboxes, Distribution Lists, aliases, disabled/ deleted as needed, email forwarding, mailbox permissions- Systems Administrator: Provisioned Dell PowerEdge and/ or HP ProLiant systems and Rack and Stacked- Active Directory, DHCP, DNS Administrator: created OU Containers, user accounts, Group Objects, maintenance, IP reservations, Name Forwarding- File Server Administrator: created folder trees, set the appropriate folder permissions to respective AD accounts - Print Server Administrator: setup and updated print queues, set print permissions to respectful users - Monitored systems through the use of Dell OpenManage Server Administrator and HP System Management- LAN Administrator: terminated cabling and activated, troubleshoot connection loss to end-users, toned cabling- Provided recommendations on IT infrastructure improvement for productivity and streamline - Desktop Support: setup end-users workstation on Windows XP and 7Pro, Windows8.1Pro and Windows10 - Image backups for workstations and laptops with the use of Acronis True Image 2016

 Ticket monitoring through the use of Peregrine ServiceNow Monitored systems through Nagios, HP System Insight Manager (SIM), iLO and HP System Management VMware vSphere v5.0 Administrator: provision and deploy of new VM’s, P2V, VM clone, Vmotion and VMtools Datastore monitoring through Clarrion alerts and maintenance EMC ESX Administrator: monitor the health of the ESX systems through the Onboard Administrator and Nagios Smart Array health monitoring for x86/ 64bit servers and blades Systems Administrator: Microsoft 2000, 2003 and 2008 environment on HP ProLiant x86/ 64bit servers Enterprise Backup Administrator: backed up data of 3000+ systems with the use of CA ARCserve v16.5 SP1 NetIQ/ Active Directory Administrator: created NT Accounts, Group Objects, password resets, DHCP and DNS Administered Microsoft Windows Cluster on Windows 2003 and 2008 servers FTP administrator: created sites and passwords, maintenance on Microsoft Windows 2003 systems Project resource: build relationships with local techs and site management to gain trust and confidence as we roll out projects at their sites.

 Ticket monitoring through the use of Peregrine ServiceNow Tier 1 Support Level: monitored systems utilizing Nagios, HP System Insight Manager (SIM) and iLO-iLO3 Backup Administrator: responsible for backing up site servers with use of Symantec Veritas NetBackup v6.5 Citrix v4.5, v5 Administrator: published shared apps, install applications, user profile maintenance Site License Coordinator: responsible for maintaining site software license Site Security Coordinator: responsible for assuring adherence to Jabil ISS Security policy SMS Coordinator and WSUS v3.0 Administrator: ensured all systems are current on MS Security Updates McAfee/ ePO Administrator: maintained current AntiVirus updates and addressed any discrepancies Valor Administrator: provision a server with Windows 2003, user accounts, permissions and maintenance Proteus Administrator: provision a server with Windows 2003, user accounts, permissions maintenance File Server Administrator: created folder trees and shares, set permissions to respective AD groups and users Worked with vendors on ordering site equipment and IT supplies

 Ticket monitoring with use of TrackIT Backup Administrator: Veritas Netbackup v5.0, used static tapes for backups on StorageTek tape library, maintained inventory, rotate media Off-Site/ On-Site from IronMountain with the use of SecureSync Administer Microsoft 2000, 2003 environment on Dell PowerEdge x86 and Compaq servers Radio Frequency system administrator; programmed, maintenance and over see repairs for RF hand scanners Universal Power Supply Administrator; monitored and performed battery maintenance for all UPS units Provide Help Desk Customer Service to 600+ end users Created new NT and email accounts Hardware and Operating System Upgrades and software installs, and repairs for workstations and laptops Image backups for workstations and laptops with the use of Ghost imaging LAN Administrator: terminated CAT5e cabling and activated for use with workstations and communication lines, troubleshoot connection loss to end-users and toned cabling Inter-Tel Phone System Administrator: created new user profiles and linked them to their respective analog or digital Inter-Tel office desk phone, user profile maintenance and transfers