• Pull & terminate network cabling• Activate ethernet ports• Deliver & set up phones & headsets• Install & troubleshoot wireless access points• Respond to service requests and incidents• Work with coworkers to provide quality network service

• Facilitated computer-based math instruction for middle & high school students in Math 6, Math 7, Pre-Algebra, Algebra 1, Algebra 2, & Geometry• Helped the school transition to Google’s resources for virtual instruction• Managed a major upgrade of the digital platform• Communicated with parents & students about technology during weeks of virtual learning• Prepared student computers for selling at the end of the school year

• Greeted customers• Answered phone calls• Guided customers to product locations• Completed transactions• Processed confidential information• Finalized online orders• Searched online inventory and used in-store kiosk• Helped maintain a well-stocked and orderly store• Cooperated with co-workers to provide a quality shopping experience