Mark Askren Email & Phone Number

Boca Raton, Fl, Us

Florida, United States

Sales Specialist for The House of Creed fragrances.

Boca Raton, Florida

*Focus on achieving and exceeding individual and vendor line sales goals, event goals*Posted double digit increases in annual sales year over year since taking over the brand*Focus on providing exceptional customer experience to maintain loyalty and grow the business*Plan at -counter events in partnership with department management and account executives to maximize and over achieve sales goals during specific events*Employ online clientele resource tools to record and maintain client information and preferences to drive business *Partner with other beauty specialists to encourage inter sell and drive the overall success of the brand

*Drove sales within three key metrics:sales volume, loyalty, and clienteling*Actively led direct reports by coaching and developing top performers and brand specialists*Focused on customer experience through role modeling, weekly formal coaching, and fast feedback on sales floor*Communicated and partnered with district merchants, planners, and visual to analyze business, leverage successes, and drive top line sales*Ensure specific vendor guidelines and standards maintained by leading product knowledge and standards seminars*Achieved top performing Junior’s business within the Ft. Lauderdale/Palm Beach District year ending 2013*Excellent leadership and teaching abilities. Manager in charge of loyalty, achieving store goal in 2013. Lead quarterly customer service seminars and classes with general associate population*Analyzed sales, clienteling, loyalty, and stock reports to react quickly and impact business and service

*Planned, mapped, and executed monthly floor sets per the Express Brand Guide which included windows, dressing all mannequins, all merchandising moves, and all changes to walls and fixture blocking*Coached, developed, and trained floor set team to execute floor sets per company standard*Oversaw and executed marketing and promotional changes and markdowns per company directives*Ensured operational excellence by controlling shrink and ensuring accurate flow of goods in and out of the store*Recruited, hired, and staffed top talent to drive top line sales*Controlled payroll with ability to flex up or down based on projected volume *Coached and developed sales team to provide an intimate customer experience by focusing on superior customer service and creating a strong selling culture.

Palm Beach Gardens, Fl

*Responsible for the visual elements in men’s collections, young men’s, and center core*Drove sales through dressing mannequins in current trends, and created bold and impactful displays in the main aisles and store windows, and through merchandise placement*Assisted Visual Manager, ASM, and MTM’s in floor moves and merchandising of the new areas*Worked directly with vendor rests to assist in merchandising and setting the floor to vendor standards.*Received visual collateral and ensured timely placement/installation per the visual directives*Trained, developed, and coached all associates per the Macy’s corporate brand guide*Understood corporate visual and merchandising direction, and flexed presentation appropriately to respond to specific department needs

Houlton, Maine

*Ensured safety of all mothers and children in compliance with state regulations*Direct Supervisor of residential support staff on duty*Documented all areas pertinent on the moms’ and children’s ISP(Individual Service Plan) as reported to me by residential staff on duty*Acted as Safety Officer and was responsible for completing month fire drills, orienting new staff and residents to safety/emergency procedures, and completing documentation.