Mark Augustine

Mark Augustine Email and Phone Number

Chicago Compliance Ops Team Lead - Global Safety Support at Uber @ Uber
san francisco, california, united states
Mark Augustine's Location
Greater Chicago Area, United States
Mark Augustine's Contact Details

Mark Augustine work email

Mark Augustine personal email

n/a
About Mark Augustine

Mark Augustine is a Chicago Compliance Ops Team Lead - Global Safety Support at Uber at Uber. He possess expertise in creative writing, copywriting, advertising, radio, feature articles and 22 more skills. Colleagues describe him as "When our marketing lead abruptly went on medical leave, Mark immediately jumped into a marketing role and drove our content creation across channels. He's one of the most talented writers I've seen - he understands how to take his voice (fun/quirky but intelligent and sophisticated) and adapt it to the brand. He brought consistency across our platforms - video, email, social media, etc. and we started to see improved engagement with our audiences within days. As a copywriter/content specialist, Mark would be a tremendous asset to any organization. " and "Mark and I have collaborated on a variety of marketing materials for Guard Llama. On each occasion I've been impressed with Mark's insights and professionalism. He always brings and an educated point of view to the table and has provided me with a great balance of helpful direction and creative freedom."

Mark Augustine's Current Company Details
Uber

Uber

View
Chicago Compliance Ops Team Lead - Global Safety Support at Uber
san francisco, california, united states
Website:
uber.com
Employees:
88544
Mark Augustine Work Experience Details
  • Uber
    Chicago Compliance Ops Team Lead - Global Safety Support At Uber
    Uber Oct 2018 - Present
    433 W Van Buren St, Chicago, Il 60607
    - Lead the American-based effort to complete the 2019 Uber US Safety Report, the first comprehensive publication of its kind to be issued by a company, which shares details on Uber’s safety progress, its processes, and data related to the reports of the most serious safety incidents occurring on our platform.- Manage team of agents conducting reviews of high-severity safety incidents and deactivations on the Uber platform. These reviews ensure both policy compliance and data integrity.- Create and implement learning and improvement strategies for safety incident auditors- Created and oversaw the Culture and Wellness Initiative which continues to provide opportunities for employees to participate in virtual wellness activities and safe spaces to discuss current political, social, and personal issues and concerns.
  • Sage Corps
    Operations Lead
    Sage Corps Sep 2017 - Aug 2018
    125 S Clark St, 17Th Fl 1212 Chicago, Il 60603
    - Created operations procedures to streamline student and enterprise acquisition and onboarding- Wrote student pre-departure curriculum regarding professional skills building and internship preparation- Created written and video content about policy, logistics, and best practices for student communications and student web portal- Helped build and maintain startup company affiliate network
  • Guard Llama
    Operations And Communications Manager
    Guard Llama 2014 - 2017
    Chicago, Illinois, United States
    - Created marketing, communication, and product education strategies to draw new users and maximize customer experience, resulting in a 20% increase in customer retention and an overall increase from 1,500 to over 5,000 active users.- Managed the entire product supply chain from working with parts vendors to fabrication, sales, shipping, and customer service. - Delivered in-person sales presentations to real estate offices, brokerage groups, and business associations, regularly generating the most monthly revenue among sales team members.- Oversaw training for new sales team members, coaching them to deliver sales presentations and develop product and service knowledge for potential customers.- Wrote and edited company blog posts, social media posts, and all public communications.Member of the team responsible for securing the company's April 2017 appearance on an episode of ABC’s Shark Tank, which had a viewership of 4.38 million people.
  • Landor
    Independent Contractor - Naming And Writing Department
    Landor Aug 2015 - Aug 2016
    Greater Chicago Area
    - Wrote commercial copy for brands across various forms of media in the form of taglines, slogans, brand names, and marketing content
  • Groupon
    Content Specialist
    Groupon 2015 - 2016
    Greater Chicago Area
    - Member of four-person team generating all content for nationwide Groupon To Go online ordering platform- Part of team that produced all content for national launch of service in Chicago, New York, Seattle, and San Francisco
  • Bg Blues And Music News
    Staff Writer
    Bg Blues And Music News 2012 - 2015
    Greater Chicago Area
    - Created original content for the Buddy Guy’s Legends webzine in the form of essays, album reviews, and artist interviews
  • Columbia College Chicago
    Graduate Student Instructor
    Columbia College Chicago 2011 - 2014
    Greater Chicago Area
    - Instructor of record for Writing and Rhetoric I and II- Significant experience with undergraduate research and fostering critical thinking skills - Taught and mentored students from a range of cultural and socio-economic backgrounds
  • Connoisseur Media
    Production Director
    Connoisseur Media 2007 - 2011
    Bloomington/Normal, Illinois Area
    - Wrote and produced all in-house commercials for radio group consisting of three demographically diverse radio stations - Collaborated daily with station clients in order to ascertain and meet advertising needs- Worked with station account executives in account upkeep, including pitching new business- Trained and oversaw all production department staff

Mark Augustine Skills

Creative Writing Copywriting Advertising Radio Feature Articles Marketing Strategy Creative Nonfiction Writing College Teaching Teaching Writing Music Review Content Management Client Relations Client Services Public Speaking Sales Cold Calling Blog Marketing Product Naming Slogans Editing Social Media Writing Blogging Marketing Microsoft Office Press Releases Social Media Marketing

Mark Augustine Education Details

Frequently Asked Questions about Mark Augustine

What company does Mark Augustine work for?

Mark Augustine works for Uber

What is Mark Augustine's role at the current company?

Mark Augustine's current role is Chicago Compliance Ops Team Lead - Global Safety Support at Uber.

What is Mark Augustine's email address?

Mark Augustine's email address is ma****@****ine.com

What is Mark Augustine's direct phone number?

Mark Augustine's direct phone number is +121754*****

What schools did Mark Augustine attend?

Mark Augustine attended Illinois State University, Columbia College Chicago.

What skills is Mark Augustine known for?

Mark Augustine has skills like Creative Writing, Copywriting, Advertising, Radio, Feature Articles, Marketing Strategy, Creative Nonfiction Writing, College Teaching, Teaching Writing, Music Review, Content Management, Client Relations.

Who are Mark Augustine's colleagues?

Mark Augustine's colleagues are Ricardo Lacerda, Sérgio Da Silva Rodrigues, Márcio Siqueira Lemos, Isaias Ferreira, Jack Grey, Xchel Arturo Recillas Cortés, Marcio Amancio.

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