Mark Austin Email & Phone Number

Melbourne, VIC, AU

Melbourne

Melbourne

• Managed all new & existing digital & physical campaign launches
• Led operating rhythm & workflow for small teams both internally & externally
• Led external contractors to ensure work is completed on time and to budget
• Created, executed, and managed all internal & external contracts
• Worked closely with consultants to manage company financials and payments
• Managed & forecasted day-to-day operating expenses and budgets for capital expenditure

• Consolidated various large-scale initiatives and realigned them back to the overall business strategy
• Identified underlying issues with system integration and/or operational processes impacting Central Finance and Operations
• Simplified & aligned senior stakeholders across the business to multi-level initiatives
• Set cadence, developing structured reports, and providing coherent updates to senior stakeholders periodically for accountable work streams
• Led cross-functional… Show more
• Led cross-functional collaboration, ensuring stakeholders’ alignment to the overall goalsManaged CAPEX and OPEX spend for relevant programs of works Show less

Melbourne, Victoria, Australia

• End to end management of all operations projects Nationally (800+ stores), ensuring the outcomes are aligned to the Business’ overall strategy
• Collaborated cross-functionally to deliver key outcomes throughout the POC, trial, and deployment phases of each project
• Planned and led cost saving initiatives, delivering bottom-line benefit and achieving company set targets
• Led cross-functional pieces of work aligned to improving process and/or safety through delivering assets enhancing… Show more
• Led cross-functional pieces of work aligned to improving process and/or safety through delivering assets enhancing the ways team members effectively work and ensuring best safety practice
• Built business cases through trial, analysis, and review to expand & enable more effective & innovate ways of operating

Melbourne, Australia

• Managed the performance of the National contracts for the Coles Express Supply Chain- Developed a National commercial performance & KPI dashboard, highlighting the operational performance periodically- Identified.
• Led the Supply Chain peak planning sessions, ensuring all programs… Show more
• Led the Supply Chain peak planning sessions, ensuring all programs, initiatives, and scheduled deliveries were maintained throughout the FY and ensuring peak trading periods were not impacted
• Led the development and enacting of various BCPs
• Mentoring a number of graduates within the Coles graduate program Show less

• Project Managing and delivering new channels & operations into the Supply Chain, introducing:- A new temperature controlled 3PL warehousing and transport partner - New supply channels such as Fresh Produce, Chicken.
• Reduced working capital Nationally by establishing ongoing processes to maintain inventory with the Ops team
• Streamlined National reporting enabling quicker accessibility to value-add data

Tooronga, Victoria, Australia

• Led, developed, and introduced a new KPI reporting tool for Ops Managers Nationally to drive better commercial outcomes catering to both desktop and mobile analysis
• Led and launched the new reporting applications to store iPads Nationally, allowing 700+ store teams increased visibility to key KPI metrics driving greater commercial outcomes

Mitcham, VIC

• Supported the ResMed Retail Migrations Project by:- Revising, improving, and developing efficient ways of operating within the systems used by ResMed Retail staff- Providing system & OSA therapy training to newly.
• Onboarded new stores onto the ResMed retail systems and processes throughout NSW and QLD
• Consistently achieved and exceeded branch sales budget in the largest ResMed Retail clinic

Ringwood, Victoria