Mark Austin Email & Phone Number

Melbourne, Vic, Au

Melbourne

Melbourne

•Managed all new & existing digital & physical campaign launches•Led operating rhythm & workflow for small teams both internally & externally•Led external contractors to ensure work is completed on time and to budget•Created, executed, and managed all internal & external contracts•Worked closely with consultants to manage company financials and payments•Managed & forecasted day-to-day operating expenses and budgets for capital expenditure•Sourced fit-for-purpose SME… Show more •Managed all new & existing digital & physical campaign launches•Led operating rhythm & workflow for small teams both internally & externally•Led external contractors to ensure work is completed on time and to budget•Created, executed, and managed all internal & external contracts•Worked closely with consultants to manage company financials and payments•Managed & forecasted day-to-day operating expenses and budgets for capital expenditure•Sourced fit-for-purpose SME contractors to complete specialised tasks•Liaised with various external stakeholders in aim of general operational and asset procurement Show less

•Consolidated various large-scale initiatives and realigned them back to the overall business strategy•Identified underlying issues with system integration and/or operational processes impacting Central Finance and Operations•Simplified & aligned senior stakeholders across the business to multi-level initiatives •Set cadence, developing structured reports, and providing coherent updates to senior stakeholders periodically for accountable work streams•Led cross-functional… Show more •Consolidated various large-scale initiatives and realigned them back to the overall business strategy•Identified underlying issues with system integration and/or operational processes impacting Central Finance and Operations•Simplified & aligned senior stakeholders across the business to multi-level initiatives •Set cadence, developing structured reports, and providing coherent updates to senior stakeholders periodically for accountable work streams•Led cross-functional collaboration, ensuring stakeholders’ alignment to the overall goalsManaged CAPEX and OPEX spend for relevant programs of works Show less

Melbourne, Victoria, Australia

•End to end management of all operations projects Nationally (800+ stores), ensuring the outcomes are aligned to the Business’ overall strategy•Collaborated cross-functionally to deliver key outcomes throughout the POC, trial, and deployment phases of each project•Planned and led cost saving initiatives, delivering bottom-line benefit and achieving company set targets •Led cross-functional pieces of work aligned to improving process and/or safety through delivering assets enhancing… Show more •End to end management of all operations projects Nationally (800+ stores), ensuring the outcomes are aligned to the Business’ overall strategy•Collaborated cross-functionally to deliver key outcomes throughout the POC, trial, and deployment phases of each project•Planned and led cost saving initiatives, delivering bottom-line benefit and achieving company set targets •Led cross-functional pieces of work aligned to improving process and/or safety through delivering assets enhancing the ways team members effectively work and ensuring best safety practice•Built business cases through trial, analysis, and review to expand & enable more effective & innovate ways of operating•Cross-functional collaboration through COVID-19 impacts, mitigating risks, issues, and impacts to momentum of projects•Managed the spend (CAPEX & OPEX) of all Operations projects Nationally Show less

Melbourne, Australia

• Managed the performance of the National contracts for the Coles Express Supply Chain- Developed a National commercial performance & KPI dashboard, highlighting the operational performance periodically- Identified, developed, and lead CI initiatives with 3PL partners aimed at optimizing service & ways of working- Reduced cost to serve through the delivery of initiatives aligned with the business strategy • Led the Supply Chain peak planning sessions, ensuring all programs… Show more • Managed the performance of the National contracts for the Coles Express Supply Chain- Developed a National commercial performance & KPI dashboard, highlighting the operational performance periodically- Identified, developed, and lead CI initiatives with 3PL partners aimed at optimizing service & ways of working- Reduced cost to serve through the delivery of initiatives aligned with the business strategy • Led the Supply Chain peak planning sessions, ensuring all programs, initiatives, and scheduled deliveries were maintained throughout the FY and ensuring peak trading periods were not impacted• Led the development and enacting of various BCPs • Mentoring a number of graduates within the Coles graduate program Show less

• Project Managing and delivering new channels & operations into the Supply Chain, introducing:- A new temperature controlled 3PL warehousing and transport partner - New supply channels such as Fresh Produce, Chicken, and Liquor into the supply chain operation• Reduced working capital Nationally by establishing ongoing processes to maintain inventory with the Ops team• Streamlined National reporting enabling quicker accessibility to value-add data

Tooronga, Victoria, Australia

• Led, developed, and introduced a new KPI reporting tool for Ops Managers Nationally to drive better commercial outcomes catering to both desktop and mobile analysis• Led and launched the new reporting applications to store iPads Nationally, allowing 700+ store teams increased visibility to key KPI metrics driving greater commercial outcomes

Mitcham, Vic

• Supported the ResMed Retail Migrations Project by:- Revising, improving, and developing efficient ways of operating within the systems used by ResMed Retail staff- Providing system & OSA therapy training to newly acquired businesses Nationally• Onboarded new stores onto the ResMed retail systems and processes throughout NSW and QLD• Consistently achieved and exceeded branch sales budget in the largest ResMed Retail clinic

Ringwood, Victoria