Mark B. Email & Phone Number

Mississauga, On, Ca

Mississauga

• Providing advice to prospective, current and returning students concerning financial aid opportunities (government grants and loans, UTAPS, bursaries, emergency loans, community resources, etc.). Corresponds with students through telephone, e-mail or in writing and in-person. • Interviewing students regarding bursary, emergency loan and fee-deferral requests and administers need-based emergency loans. • Advise students on OSAP appeals, determines and tracks results. Maintains… Show more • Providing advice to prospective, current and returning students concerning financial aid opportunities (government grants and loans, UTAPS, bursaries, emergency loans, community resources, etc.). Corresponds with students through telephone, e-mail or in writing and in-person. • Interviewing students regarding bursary, emergency loan and fee-deferral requests and administers need-based emergency loans. • Advise students on OSAP appeals, determines and tracks results. Maintains detailed, accurate and timely records of all contact with students. • Educating current students on financial aid related matters through counselling, presentations or various information workshops (OSAP appeals, bursary application, financing undergraduate studies, debt repayment, financial management, balancing financial needs and academic commitments, credit planning, etc). Collaborates with students providing financial advice on budgets and identifies areas of extreme spending and provides advice on cost savings strategies.• Develops and presents workshops on accessing post-secondary financial aid opportunities to prospective students, their parents, high school teachers and counsellors, both on-site at recruitment events such as campus visits and orientation programs, and off-site at high schools, community events and at parent group sessions. • Promoting a variety of financial aid programs and provides information on application process. • Navigating the MTCU Financial Aid database for updates/appeals/corrections and understands all relevant Ministry policies and procedures. • Coordinating and making recommendations on student requests regarding fee deferrals, refunds and appeals. • Interpreting academic award conditions to assure compliance with university, faculty, college, and outside and government agency rules. Show less

Ottawa, Canada Area

Responsible for the allocation of federal and provincial student loans, grants and institutional funds in delivering financial assistance to full-time and part-time student clients. Responsible for processing Ontario Student Assistance Program (OSAP), Institution- Funded Special Bursary Program (ISBP) and Ontario Tuition Grant (OTG) applications, reviews and appeals as well as maintaining Ministry of Training, Colleges and Universities web systems such as the OSAP Electronic… Show more Responsible for the allocation of federal and provincial student loans, grants and institutional funds in delivering financial assistance to full-time and part-time student clients. Responsible for processing Ontario Student Assistance Program (OSAP), Institution- Funded Special Bursary Program (ISBP) and Ontario Tuition Grant (OTG) applications, reviews and appeals as well as maintaining Ministry of Training, Colleges and Universities web systems such as the OSAP Electronic Confirmation of Enrolment process and error corrections on the OSAP One Key System.Participates in the development, marketing and presentation of information sessions and projects on Financial Aid topics to groups within the college. Topics of these sessions include Financial Literacy and budgeting advice plus tips on how to apply for various types of financial aid. Show less

• Guiding and advising students in their search for educationally-related financial assistance• Determining under which program the student(s) should apply based on students' status, reviews, completed applications and approves/denies assistance and appeals of the standard OSAP assessment and OSAP part time loan/grant/bursary funding programs• Providing budget counselling to students and recommending plans to address financial issues and managing financial crises experienced by… Show more • Guiding and advising students in their search for educationally-related financial assistance• Determining under which program the student(s) should apply based on students' status, reviews, completed applications and approves/denies assistance and appeals of the standard OSAP assessment and OSAP part time loan/grant/bursary funding programs• Providing budget counselling to students and recommending plans to address financial issues and managing financial crises experienced by students• Conducting interviews with students, parents/partners and other third parties (e.g. Human Resources Development Canada, Ontario Works, Ontario Disability Support Program)• Developing accurate costs by program for distribution to the appropriate funding authorities; providing consultation to internal and external college communities with accurate information and advice regarding policies and procedures• Ensuring proper distribution of OSAP funding (including approving tuition fee deferrals and tuition fee deduction from OSAP funds) in accordance with MTCU and Mohawk College policies and procedures; interpreting and administering Freedom of Information and Protection of Privacy legislation• Maintaining fully up-to-date knowledge about frequently changing government plans and processes by researching the latest legislation changes relating to all programs administered and reviewing their implications for financial aid activities• Verifying student eligibility for funding by reviewing student income, registration status, fee payments and collection of Mohawk College tuition fees in a timely manner, satisfactory academic progression• Liaising with a variety of government/agency representatives and financial institutions on behalf of students, and with other Financial Aid Advisors to coordinate/conduct/participate in shared events and workshops Show less

• Serving as a front-line support contact for students and staff• Responding to a wide range of inquiries concerning School of Health Sciences programs, procedures, general information and providing referrals to other departments• Participating in senior management level meetings• Organizing committee meetings and calendars• Tracking and ensuring the accuracy of purchase orders, requisitions, packing slips and invoices• Providing other clerical support for the Acting Dean… Show more • Serving as a front-line support contact for students and staff• Responding to a wide range of inquiries concerning School of Health Sciences programs, procedures, general information and providing referrals to other departments• Participating in senior management level meetings• Organizing committee meetings and calendars• Tracking and ensuring the accuracy of purchase orders, requisitions, packing slips and invoices• Providing other clerical support for the Acting Dean and Associate Deans in the School of Health Sciences Show less

• Entering new customer enrolments into the Clarify and DEBE database• Performed database upkeep to ensure that other departments had accurate billing information, accurate client details and information regarding service contracts• Correcting pre-existing client files and system errors in Clarify and DEBE which led to less complaints, better customer service and increased profitability for the organization• Provided on-boarding for new staff and continuous on-the-job training for… Show more • Entering new customer enrolments into the Clarify and DEBE database• Performed database upkeep to ensure that other departments had accurate billing information, accurate client details and information regarding service contracts• Correcting pre-existing client files and system errors in Clarify and DEBE which led to less complaints, better customer service and increased profitability for the organization• Provided on-boarding for new staff and continuous on-the-job training for existing staff Show less

• Assisted in the operation of various fundraising events• Collected donations for fundraising events• Participated in the 2005 Clean-up of Valley Park• Performed general set-up and tear down for events and functions• Transported medical equipment to client’s homes

• Conducted research regarding AODA legislative standards and created a strategic plan to be used by the Director of Human Resources in order to meet future AODA compliance requirements • Reviewed and revised a corporate policy in order to ensure on-going compliance with provincial legislation• Researched file retention and disposition guidelines and produced a policy draft to be used during the development of an official File Retention and Disposition Policy• Submitted a proposal… Show more • Conducted research regarding AODA legislative standards and created a strategic plan to be used by the Director of Human Resources in order to meet future AODA compliance requirements • Reviewed and revised a corporate policy in order to ensure on-going compliance with provincial legislation• Researched file retention and disposition guidelines and produced a policy draft to be used during the development of an official File Retention and Disposition Policy• Submitted a proposal to senior management that focused on creating alternative and inclusive training programs• Reviewed employee manuals and provided recommendations to improve manuals for employees during the on-boarding process• Performed duties with minimal supervision Show less

• Provided front line service in a high volume client service environment• Conducted in-take and reassessment interviews with new clients and pre-existing clients to assess the client’s individual or family needs• Managed detailed electronic and paper case files and used knowledge of local, provincial and federal resources to provide clients with external referrals• Assisted in the planning and carrying out of various organizational programs that helped serve the growing needs of… Show more • Provided front line service in a high volume client service environment• Conducted in-take and reassessment interviews with new clients and pre-existing clients to assess the client’s individual or family needs• Managed detailed electronic and paper case files and used knowledge of local, provincial and federal resources to provide clients with external referrals• Assisted in the planning and carrying out of various organizational programs that helped serve the growing needs of the organization’s clients• Gathered and analyzed statistical information which was submitted to board members to increase funding and provide more efficient client care• Developed and maintained partnerships with directors and leaders of community organizations community• Performed upkeep for HIFIS and DOS databases• Answered telephone inquiries and provided information concerning agency services and policies Show less

Certificate, Human Resources Management

• Human Resources Management Certificate • Specialization in Strategic Planning, Labour Relations, Training and Development.

Bachelor Of Arts Honours, Sociology And Communication Studies

• Bachelor of Arts, Honours • Specialization in Sociology and Communication Studies • Dean’s Honours List