Run queries on the hospitals AS400 computer to process bills and day to day actives. Backed up nightly AS400 sessions for business office.Worked with team to streamline updating hospital EHR software.Troubleshooted user issues over the phone, in person, and remotely using VNC and LogMeIn.

As a teachers assistant for a professor that ran a boot camp created by Google, I assisted students with code debugging and I taught Linux navigation through terminal. As well, I taught sessions on Python and its basics. The course was for incoming Freshman and transfer students. During the boot camp we visited Google's campus in Mountain View and interacted with engineers and UX designers.

Worked closely with System Administrators while replacing parts on servers. Updated out of date OS on computer and refreshed older computers and laptop to use as spares.Worked with Windows Registry to fix Internet Explorer issues with company software.Managed user tickets on Microsoft Dynamic CRMUsed Active Directory to manage user’s permissions and information.