Mark B. Email & Phone Number

I am a highly focused and dedicated professional, with over 20 years’ experience delivering beyond expectations. I aim to be a champion in an ethical and leading edge environment. I am excited by taking on new challenges, enabling me to enhance my skills and take my capabilities to the next level.Having enhanced skills in international multi-tasking and multi-cultural positions, I can capably manage client relationships and drive client-focus within an organisation. I have provided enterprise-wide solutions to a range of businesses including blue chip companies and smaller concerns. I have worked as both in-house and third party consultant, leveraging management and leadership techniques, and integrating into teams, leveraging very well-honed interpersonal skills. Utilising CRM skills, I have enhanced client and business relationships, motivating internal teams to ensure success and deliver adaptable and highly integrated business change. Major contracts have included QinetiQ, Post Office, MoD, Nestle, Unilever, PepsiCo, Mars, EE, and BT.As a hands-on, innovative and analytical problem solver, I have had wide experience in conflict management and problem resolution, working sensitively with local incumbents and third parties to hit the ground running. I actively lead within programmes and executive steering committees with a can-do attitude tempered by practical experiences. I can bridge the divide between management, commercial demands, and technical delivery teams. I am a thought leader and influencer, who makes the link between business needs and technical offerings, often working with diverse resources and business clients to investigate solutions and then present proposals to C-level stakeholders. I develop practical BMS policies and procedures, provide bid support, review high- and low-level designs, set new process standards and align end-to-end OLA/ SLA to provide real value and metrics.