Mark Cunningham Email & Phone Number

Fort Lauderdale, FL, US

Global human resources leader serving my team and 20K exceptional people, who serve our customers and communities around the world.

Fort Lauderdale, FL, US

A visionary for the new reality of CX - ResultsCX - Business as usual has never been our mission. We are customer experience experts, applying data-driven insights to continuously reinvent and reimagine the customer journey to meet the changing needs of our clients and their customers.Innovation is in our DNA. We design, build, deliver, and optimize.

Manhattan Beach, CA, US

Volunteer Board of Directors - Member since 2013 serving on the Supervisory Committee (Audit Committee) and M&A Committee at will. Kinecta is a national SEG credit union with nearly USD$5B assets under management serving over 100,000 members with financial wellness services, savings, checking, loans, mortgages and wealth management products.

Newark, California, US

Irvine, CA, US

Global responsibility for Alorica's Human Resources function, supporting over 50,000 employees and growing.

Norwalk, Connecticut, US

Held global HR accountability for over 65,000 Xerox Services employees and the HR Integration function. Global HR Sector Executive to Xerox Services’ Commercial Sector COO and corporate executive team, including CFO, Innovation, Legal, M&A, HR, and office of the President. Directed HR senior leaders aligned to Group Presidents, globally. Established and.

Promoted to head recruiting and staffing functions companywide; held global accountability for a team of 300+ recruiting professionals functioning in 60 countries worldwide and managed a $20M+ operating budget. Closed more than 54,000 new hires per year in accordance with corporate needs in various global locations. Delivers a streamlined.

Recruited back to ACS as Chief of Staff to the Executive Vice President, Human Resources & Chief People Officer; charged with managing multiple confidential and strategic corporate efforts. Owned accountability for learning strategy, talent management, leadership development, succession planning, and administration of 78,000 employees in 60 countries..

Charlotte, NC, US

Directed executive functions and leadership of key human resources executives within the loan administration function; held accountability for budgets, talent acquisition, metrics and reporting, compensation, relocation, policy development, career management, corporate culture, and process transformation for a 11,000-person organization. Provided.

Led and managed executive functions of key learning services directors and account teams within HR outsourcing; managed $26M P&L, acquisition and transitions, recruiting and human resources process transformation. Supervised technology implementations and upgrades, senior talent management, customer service, and vendor negotiations. Headed human resources.

Built and managed global strategy, operations, and sales of internal/external learning solutions for a Fortune 500 organization. Oversaw 150+ staff members and owned accountability for unit budgets and P&L on $12M revenue. Drove planning and operational launch of a market-recognized, external learning service business, including full learning outsourcing.

Crafted client sales and market penetration strategies focused on enterprise performance improvement, change management, organizational development, and customized learning solutions; mentored new managing consultants. Strengthened vendor and partner relations to expand channel pipeline opportunities and improve revenue. Provided strategic planning for.

Ba, Modern Foreign Languages

M Ed Program, Education

Program Diploma - Spanish Studies, Spanish

Diplome D'Etudes Francaises, French