Mark Bailey Mcicm Email & Phone Number
Who is Mark Bailey Mcicm? Overview
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Mark Bailey Mcicm is listed as Country Lead - Client Engagement at Sigma Connected Group, a with 2482 employees, based in Peterborough, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Mark Bailey Mcicm.
Mark Bailey Mcicm previously worked as Commercial Director - Sigma Connected and McLaren Credit Services at Sigma Connected & Mclaren Credit Services and Commercial Director - Sigma Connected & McLaren Credit Services at Sigma Connected & Mclaren Credit Services. Mark Bailey Mcicm studied at Redbridge Community School.
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About Mark Bailey Mcicm
As Commercial Director at Sigma Connected & McLaren Credit Services, I bring over 29 years of experience in leading and growing debt recovery businesses. Successful transition in last 4 years in growing our BPO client base in UK and South Africa across CX, Collections and back office functions. I have a wealth of expertise in new business development, client relationship management, and identifying and building client solutions. A proven track record in delivering class leading performance and service levels across various client types and niche portfolios, including utilities and financial services.My role spans across the wider Sigma Connected Group, a fast-growing BPO business that offers a range of service products, including collections, customer services, complaints, and back office functions in the UK and Cape Town, South Africa. I leverage a hybrid collections model and offshore services to offer what many other DCA's cannot: a better return on investment for our clients and a better outcome for our customers. I ensure that we conduct ourselves in an ethical, professional, and compliant way, as an appointed representative of the FCA, and a holder of ISO 9001 and ISO 27001 Quality Standards accreditation. My mission is to drive innovation and growth in the BPO & debt resolution industry, while promoting loyalty, engagement, and honesty with our clients and staff.
Listed skills include Debt Management, Negotiation, Business Strategy, Financial Services, and 7 others.
Mark Bailey Mcicm's current company
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Mark Bailey Mcicm work experience
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Commercial Director - Sigma Connected And Mclaren Credit Services
Commercial Director - Sigma Connected & Mclaren Credit Services
Sigma Connected is the fastest growing BPO business and McLaren Credit Services is a new and innovative debt resolution provider that connects businesses and customersWe offer what other DCA’s cannot, as part of the Sigma Connected Group we can provide a hybrid collections model and offshore services to allow businesses a better return on investment. We conduct ourselves in an ethical, professional and compliant way to get the best outcome for all our customers.We have a team of experts with a combined experience in the debt resolution and outsourcing industries of over 100 years, so we know what works and how to support our customers.As an appointed representative, our clients and our customers benefit from the reassurance that our activities are fully FCA compliant. We also hold a full ISO 9001 and ISO 27001 Quality Standards accreditation and are members of the Credit Services Association (CSA). Our Reach:Out product helps Identify vulnerable customers and help them to get free advice and support through our network of charitable partnerships.All of this means you can trust how we conduct our business.Better costs, better returns, better outcomes.Just better.
Owner
Wealth of experience across the Debt Recovery and Resolution industry having built and sold an award winning Debt Collection Agency.Proven track record in providing class leading performance and service levels across a number of client types and niche portfolios including utilities and financial services. Excellent at building and retaining client relationships through a close working relationship and identification and understanding of client problems to enable cost effective solutions to be implemented.Ability to communicate at all levels, ensuring stakeholder buy in to meet tough financial and timescale deadlines.Through engagement, honesty and expertise, promotes loyalty with clients and staff alike.
Director Of Collections
J&P Credit Solutions strengthens its team with the appointment of Mark Bailey as Director of Collections.J&P Credit Solutions, the specialist Debt Recovery division of solicitors practice Judge & Priestley LLP, is strengthening its senior management team by appointing Mark Bailey to the newly created role of Director of Collections.Mark will have responsibility for enhancing and growing J&P Credit Solutions’ pre-litigation offering and integrating pre-legal collections activity with the legal recoveries expertise already available to maximise recoverable amounts for its growing client base.Mark was previously CEO and owner of Empingham Ltd, an award winning DCA that was acquired in 2014. He has a wealth of industry knowledge and is highly regarded within the DCA market. Mark Oakley, a Partner at Judge & Priestley LLP said “We are very pleased to announce that Mark will be joining our management team. His experience will help to further build our successful and respected Collections team and complement the existing legal expertise at J&P Credit Solutions, to enhance our overall offering in the marketplace”.Mark Bailey said “I am absolutely delighted to be joining J & P Credit Solutions at this exciting time. I am looking forward to working with the current team to enhance their already excellent reputation among existing clients and utilising my experience and relationships to introduce a range of new customers to J&P Credit Solutions’ services. We share a commitment to building long term working relationships and utilising the most up to date technology to enhance performance levels at every stage of the collections process either pre or post legal”.Judge and Priestley LLP’s specialist Debt Recovery team was recommended in the recently released Legal 500 legal directory for 2016 with individual recommendations for Mark Oakley, Rachel Addai and Mark Younger.
Owner/Ceo
Empingham built an enviable reputation within both the Commercial and Consumer Credit market place, particulary focused on niche portfolios and trace & collect elements in the Utilities and Telecom and Financial Services sectorsEmpingham built a reputation of success where others have failed and an ethos of resolution and negotiation. Treating both clients and their customers with honesty and respect has led to continued growth and success within a very difficult market, where compliance and professionalism is paramount. We were proud to have won the CSA Outstanding Accredited Company award 2011 which finished off a year where we became ISO9001 registered and achieved Investor In People accreditation.We were also a finalist in the 2012 CCRi Credit Excellence Awards.Our continued investment in new staff, telephony and IT systems led to increased performance and a number of new clients.Our ability to react quickly and efficiently to client's changing requirements enabled Empingham to ensure it maximised portfolio performance.
Mark Bailey Mcicm education
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Redbridge Community School
Frequently asked questions about Mark Bailey Mcicm
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What company does Mark Bailey Mcicm work for?
Mark Bailey Mcicm works for Sigma Connected Group.
What is Mark Bailey Mcicm's role at Sigma Connected Group?
Mark Bailey Mcicm is listed as Country Lead - Client Engagement at Sigma Connected Group.
Where is Mark Bailey Mcicm based?
Mark Bailey Mcicm is based in Peterborough, England, United Kingdom while working with Sigma Connected Group.
What companies has Mark Bailey Mcicm worked for?
Mark Bailey Mcicm has worked for Sigma Connected Group, Sigma Connected & Mclaren Credit Services, Paymark Solutions Limited, Judge & Priestley Llp, and Empingham Ltd.
How can I contact Mark Bailey Mcicm?
You can use AeroLeads to view verified contact signals for Mark Bailey Mcicm at Sigma Connected Group, including work email, phone, and LinkedIn data when available.
What schools did Mark Bailey Mcicm attend?
Mark Bailey Mcicm studied at Redbridge Community School.
What skills is Mark Bailey Mcicm known for?
Mark Bailey Mcicm is listed with skills including Debt Management, Negotiation, Business Strategy, Financial Services, Debt Settlement, Portfolio Management, Relationship Management, and Credit Cards.
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