I build and leverage relationships with key client executives by developing innovative solutions for my customers and delivering on commitments in a timely manner. This is achieved by understanding my customer’s business directions and value drivers and articulating the business benefits that can be derived by adopting proposed solutions. I cultivate client loyalty and develop relationships that establish me as a trusted advisor rather than a vendor partner.Development of winning sales strategy is a strong skill that I have refined managing key accounts and over many complex pursuits. Sales strategy is a multi dimensional approach involving deep understanding of a customers business, their strategy and key initiatives, business case and approvals process, and how any prospective opportunity maps into these areas.

I am an experienced Business Analyst and Project Manager. For most of the past thirty years I have worked as a consultant in every major business area performing in several roles. My e-services experience includes IBM, Teradata and Oracle platforms.The following is a brief outline of my accomplishments and experience.• Lead and coordinating teams in the analysis, design and management of source data transformed from multiple source systems for the data warehouse • Responsible for leading and coordinating teams in the analysis, design and management for risk compliance Basel II initiative• Lead analyst on multiple customer facing web application systems• My internet web applications experience includes front end systems for AT&T and CISCO• Performed gap analysis for several new system conversions• Developed and established process methodologies for various companies• Well versed in latest project methodologies including, CRM, Price Waterhouse• Lead for several risk and compliance projects• Responsible for ensuring data integrity and coordinating efforts with testing and implementation• Responsible for the development and execution of test plans• Lead technical activities in relation to data source analysis • Administer and instruct in the use of data analysis tools • Ascential Software Data Base Administrator.• Developed structured use cases• Applied CRM approach to all phases of the project• CRM business analyst for data warehouse projects, HR and financial applications• Gathering and translating business requirements• Used Websphere business modeling in systems design for e- based applications• Created project plans for project,• Monitored and responsible for staffing staff of ten , and coordinating with involved organizations• Monitored and responsible for all management phases for the project to include : o team schedules, progress reports of staffo Conducting employee reviewso Budgeting

The covered roles in the companies I worked and the relative day by day activities have allowed me to acquire professional experiences of which are listed the main ones:The coordination of the commercial, technical and marketing actions, on the assigned customers, using all the internal structures and the resources of Area (Europe) and/or of the Corporation, for obtaining the assigned objectives of sale and of customer satisfaction;The attention to the administrative and eventual safeguard actions, also to protection of the credits, undertaken from the company on the assigned customers, taking part, when demanded, in order to facilitate the execution of the relative procedures or actions; The coordination near the customer of direct and indirect sales force (VAR, Resellers);The management of the projects from the technical and financial point of view; The active involvement drawing up a sale proposal, preparing and making presentations to the customers;