Mark Baker Email & Phone Number

Cork, County Cork, Ireland

Mallow District Council, Mallow, Co. Cork Dec 10 – Date CE SchemeAreas of responsibility: + Responsible for carrying out all duties as assigned in an efficient and quality conscious manner+ Performing duties including refuse collection, house clearance, grass cutting, dry stone footpath building and tree (low branch) pruning+ Full adherence to all organizational policies, procedures and regulatory requirements including Health & Safety requirementsCareer Break 2009 – 2010

Mallow - Ireland

Kostal Ireland gMBh, Mallow, Co. Cork Jun 04 – Apr 09Production Line LeaderAreas of responsibility:+ Responsible for leading and managing two production lines in the effective and efficient execution of customer requirements whilst ensuring compliance with daily shipping requirements+ Accountable for the management and overseeing of up to 15 personnel when required+ Continuous liaison with Supervisors, Department Supervisors, Technicians and Trainers in relation to the performance of the team and any identified training requirements + Full autonomy for the effective and efficient utilization of staff members+ Actively involved in continuous team training and development+ Assist Supervisor in assigning individual operators to specific roles within the team+ Ensuring that Work Instructions are followed to a high standard of quality during Production+ Ensuring that all builds are completed correctly and on target+ Responsible for continuously supporting company goals, objectives and requirements+ Compiling appropriate documentation as necessary+ Full adherence to all organizational policies, procedures and regulatory requirements including Health & Safety requirementsThe Merchants Group, Model Farm Road, Cork Mar 98 – May 02Communications Centre Environment ManagerAreas of responsibility: + Full autonomy for ensuring that Client and Company targets are continuously met and exceeded+ Providing daily performance data internally + Coordinate with Training and Development to support Sales Agents in optimizing performance+ Responsible for the capacity planning of the department ensuring effective utilization of resources+ Coaching and training Sales Agents and Team Leads + Develop and implement creative incentive plans+ On time and accurate provision of internal and external reports+ Work with HR to ensure the continuous availability of trained agents+ Acting Health & Safety and Fire Warden

Milton Keynes, England

The Merchants Group, Milton Keynes, England Jan 97 – Mar 08Telecommunicator & Floor ManagerAreas of responsibility: + Responsible for working on the Corporate Switchboard/Internal Helpdesk+ Client Liaison providing information, coordination and Internal Support+ Outbound Sales and Telerecruitment+ Responsible for the provision of the highest standards of customer service both on the phone and at the HelpDesk + Responsible for the capacity planning of the department ensuring effective utilization of resources+ Floor & Environment ManagerCommercial Groundcover, Milton Keynes, England Oct 94 – Dev 96 Landscape Sites Manager Areas of responsibility: + Responsible for the management of sites and teams+ Client liaison, ensuring all work is carried out in line with requirements and specifications + Planning of work schedules to achieve deadlines + Responsible for the supervision of teams on numerous sites + Completion of all associated work and chemical documentation + Credit control responsibilities B-Line Design, Milton Keynes, England Apr 88 – Aug 94 ProprietorAreas of responsibility: + Full autonomy for a range of duties inclusive of Marketing, Client Liaison, Documenting Briefs and preparing Visual Presentations, Quotations. Meeting Clients demands, Preparing finished artwork through to publication/printed article and Credit Control