Mark Ballard Email and Phone Number
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Chief Information Officer ►Projects ► People, Process & Communication► Experience making the hard choices ► Can quickly assess people, challenges, and opportunities ► Trustworthy & trusting ►Creative►Passionate about solutions ► Able to navigate office and organizational politics ►Team leadership and development► Consultative professionalI’m the CIO of Mid America Clinical Laboratories (MACL). Over the last 20+ years, I have helped manage extreme growth by building the IT infrastructure and on-site and remote teams to support clinical laboratory expansion, acquisition, and systems migration, from EMR to CRM.Snapshot:↪ME.I work collaboratively and I’m fiercely loyal to my team, my organization and my customers – I have your back. I’m energetic. I have business acumen. I get results.↪PROCESS.Success is ultimately measured by the numbers, a lesson I learned early in my career. I’m not afraid to havethe tough conversations and if our current direction isn’t working, I’m the first to lead a pivot towards a new plan.↪PLANNING.Plans are great – until they aren’t – and then I innovate.↪PROOF.I don’t give up. I love a challenge. I thrive under pressure. I inspire people. I get results.NEXT STEPS.Let’s start the conversation.✉ Email me at: mcballar65@gmail.com
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Director, Software EngineeringQuest Diagnostics Jul 2020 - PresentSecaucus, Nj, Us↪MY ROLE: Through an acquisition, Quest Diagnostics acquired MACL. My role transitioned to Quest Diagnostics IT, retaining responsibility for oversight of managed hospital laboratories in Indiana while also adding additional responsibilities for a large six hospital system in Virginia.↪IMPACT: ➯Mergers and Acquisition: Provided guidance and direction toward integrating MACL enterprise applications with Quest Diagnostics standard operating applications.➯Successfully migrated all hospital ordered routine testing from a central laboratory in Indianapolis to an existing Quest regional laboratory in Chicago. Significantly reducing costs while managing contractual service level agreements by measuring key performance indicators.➯Developed interactive Power BI dashboards used to manage the performance, trends, and drill in on process improvement opportunities for 25 hospital laboratory KPIs across areas which included turn around time, proficiency testing results, critical call statistics, tests not performed analysis, patient and client feedback, productivity measurements, billing.➯Integrated on premise hardware, cloud strategies, and enterprise applications with Quest policies or corporate direction.
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Chief Information OfficerMid America Clinical Laboratories May 1998 - Jul 2020↪MY ROLE: I oversee end-to-end information technology infrastructure supporting a clinical laboratory with $175M in annual revenue, 900 employees, and $10M annual IT budget. I'm accountable for IT leadership, advisory, and staffing strategies designed to support the business vision and future direction. In this capacity, I establish and manage all KPI’s, vendor relationships, and enterprise technology for application delivery. I also manage hospital laboratory integrations and system implementations, design enterprise IT infrastructure, and provide strategic direction and oversight as subject matter expert (SME).↪IMPACT:➯Organizational Leadership: Delivered leadership and oversight of 23 hospital laboratory acquisitions for 800-bed facilities and critical access hospitals; led EMR integrations with major industry players Epic, Siemens, Meditech, and Allscripts.✔Managed architecture, design, and implementation and subsequent support of industry-unique connectivity strategy for lab testing instrumentation using middleware from Data Innovations. ✔delivered seamless specimen management workflows across large automated core laboratory, 20 rapid response laboratories, and 30 free-standing patient service centers. ➯Leading Strategic Technology Direction: I lead the end-to-end IT infrastructure strategy by creating a cost-effective, reliable, and secure network and server strategy backed by strategic infrastructure improvements.✔Implemented disaster recovery solutions and hybrid cloud infrastructure using VMWare Cloud on AWS and Cisco Meraki SD-Wan products to deliver a cost-effective migration from on-premise data centers to cloud-based resources.➯Resource Management including people, infrastructure, and compliance: I brought consistency and order to internal IT staffing and outsourced resources by balancing business needs with available resources to maintain consistent support levels for assets managing critical systems, apps, and business tools.
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Manager, Electrical EngineeringThomson Consumer Electronics May 1988 - May 1998Los Angeles, Us↪IMPACT:✔Installed $100M in manufacturing equipment over five years. ✔Created a successful culture of coordination between salaried electrical engineers and union electrical workers.✔Hand-picked to serve in two-year, four rotation assignment to train next generation of engineering managers.Additional roles included Project Manager & Engineering Management Trainer. -
Project ManagerThomson Consumer Electronics Jan 1990 - 1992Los Angeles, Us↪ROLE:✔Led MRP II software implementations for the North American Picture Tube Division
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Ttlp Program MemberThomson Consumer Electronics Jun 1988 - Jun 1990Los Angeles, Us↪ROLE:✔Participated in a rotational engineering management training program at Thomson Consumer Electronics.
Mark Ballard Skills
Mark Ballard Education Details
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Purdue UniversityElectrical Engineering
Frequently Asked Questions about Mark Ballard
What company does Mark Ballard work for?
Mark Ballard works for Quest Diagnostics
What is Mark Ballard's role at the current company?
Mark Ballard's current role is Director, Software Engineering at Quest Diagnostics.
What is Mark Ballard's email address?
Mark Ballard's email address is ma****@****cl1.com
What is Mark Ballard's direct phone number?
Mark Ballard's direct phone number is +131780*****
What schools did Mark Ballard attend?
Mark Ballard attended Purdue University.
What skills is Mark Ballard known for?
Mark Ballard has skills like Engineering, Healthcare Information Technology, Process Improvement, Disaster Recovery, Hl7, Emr, Hipaa, Healthcare, Sharepoint, Management, Sql, Vmware.
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