Field Specialist
CurrentExperience in adjusting, surveying, and proactive claims resolution by inspecting residential property damage. Handled more than five million in claims. Managed operations and ensured prompt resolution of property damage claims for the Illinois and Tennessee territories. Responsible for policy interpretation through analyzing loss severity, causation, claim management, and resolution. In a new role I restructured the canvassing department and now hire, train and help develop new employees. -Educate the insured on how the claim process works which includes what may or may not be covered by the loss and why.-Investigate property with insurance adjuster for covered loss-Negotiate scope of damage and estimated with adjusters-Measure roofs, siding, and all areas damaged by loss-Schedule and manage appointments with insurance adjusters-Hiring, training, and developing new employees
