Mark Bates Email & Phone Number

Washington D.C. Metro Area

Responsible for coordinating office administration and procedures in order to ensure organizational effectiveness, efficiency and safety. Developing intra-office communication protocols, streamlining administrative procedures, inventory control, office staff supervision and task delegation. Instituting standard operating procedures and management of the DC branch office's Facilities and IT functions and personnel.

• Development and oversight of annual operating budget of approximately $900,000 and project construction management of over 2 million in capital improvements. • Identifying and developing new sources for fundraising and capital development projects. Seeking and authoring requests for grant proposals and grants. Increasing operational revenue. Building stronger relationships with current donors. Evaluation of fundraising techniques and outcomes.• Leadership and mentoring of 7 full time staff and over 50 part-time staff in accomplishing the goals, mission, and vision of Wabanna.• Responsible for directing and planning all organizational aspects of Wabanna including policies, objectives, programs and initiatives according to the operational needs and Wabanna’s mission.• Developed strategic plan and initiated & streamlined new vision/mission statements. • While focusing on a high level of customer service, was able to increase the use of conference facilities to over 10,000 conferencing clients annually. Coordinate the direction of the hospitality program while managing the conference center functions and administration. • Responsible for coordinating quarterly meetings of the Board of Trustees, facilitation of communication among the board members, and member recruitment.

• Responsible for all phases of Canonicus including the direction of our camping program which services over 750 campers annually. Develop and evaluate quality resident and day camp program offerings that meet the needs of ABCORI constituencies. • Coordinate the hospitality program and manage the conference center functions and administration. Provide for the direction of all aspects of guest and hospitality services for some 8,000 conferencing clients annually. Create, implement and oversee conference center policies and procedures. • Development and oversight of annual operating budget of approximately 700,000 and capital improvement budget of approximately 40,000. Direct supervision for the fiscal operations including reporting, purchase orders and line item formulation and implementation.• Evaluate every phase of operations and conferencing hospitality to improve the operation’s effectiveness.• Determine the operational staffing needs; recruit, select, hire, supervise, evaluate, train, and when necessary, terminate permanent and seasonal staff. Coordinate the work of volunteers. Provide ongoing training of staff through retreats, continuing education opportunities and regular staff interaction. Annual staff evaluations. Meeting with staff to provide day-to-day operational supervision and review of long term goals• Develop and implement a long-range Master Plan for Canonicus, and articulate and implement the short-term activities that support it.• Maintain and operate the camp and conference center in compliance with all government regulations and in compliance with all applicable standards of the American Camp Association.• Design, maintain and update the web page. Design and create all public relations materials; brochures, flyers, newsletters, etc. Public speaking – formal and informal. Building and maintaining relationships with churches, groups and agencies.

• Responsible for developing, organizing, evaluating, and overseeing a variety of town wide recreation and leisure activities including summer playground program, middle school adventure camp, after school programs, athletic events, dance classes, fitness programs, arts & crafts, pre-school programs, diversified group interest programs, etc., in a community of 35,000 +.• Assists in the development and implementation of the departmental budget; gathering costs and other data, making projections and estimates; preparing reports to justify budget requests; purchasing equipment, maintaining stock records, and ordering supplies as necessary.• Interviewing, hiring, training and supervising over sixty part-time and seasonal program staff, instructors and volunteers.• Co-founder of the Coventry Teen Center. Supervisor of all teen center activities, i.e. staffing, scheduling, internal control, budget, and preparing maintenance and repair recommendations to our maintenance foreman. Secured over $30,000 in grants and private sources to assist in operational expenses.• Coordinate the scheduled use of all town fields, school gymnasiums, and town wide recreational areas for departmental programs, town leagues, and community groups.• Responsible for the management and operation of the Coventry town beach (Briar Point).• Plan, organize and evaluate the summer concert in the park series: recruitment of performers; contract development; promotion, publicity, and event supervision.• Serves as a liaison between the Recreation Department and parents, appointed officials, media, general public, town organizations, administrators, and businesses throughout Coventry.• Coordinate, plan, publicize and evaluate community wide family and youth special events.

Master Of Science (M.S.), Non-Profit/Public/Organizational Management

Activities and Societies: Student Council, Soccer, Radio Station

Ba, Communications

Activities and Societies: Student Class President WNEC 91.7 Student Activities Center Intramural sports