Mark Baud Email & Phone Number

Dover, Nh, Us

-Expanded on the requirements of a Funding Manager by taking on additional responsibility in working titled vehicle deals-Entrusted to work on high profile, high maintenance vendor program accounts to include our top vehicle lender program

-Work with clients, vendors and sales team via email and telephone as well as coordinated internally with operations and accounting team to book equipment finance agreements in a timely manner with highest level of attention to detail - Verify documentation provided is accurate and matches internal systems to include customer PII, banking information, vendor invoices and any additional required documentation - Work under pressure and trusted to handle “rush” deals in a quick and… Show more -Work with clients, vendors and sales team via email and telephone as well as coordinated internally with operations and accounting team to book equipment finance agreements in a timely manner with highest level of attention to detail - Verify documentation provided is accurate and matches internal systems to include customer PII, banking information, vendor invoices and any additional required documentation - Work under pressure and trusted to handle “rush” deals in a quick and accurate manner - Demonstrated immediately upon moving internally my self-motivation to excel and learn programs that are typically handled by more tenured funding managers Show less

Small Business Collections Specialist II | CIT Group| May 2019- Present-Execute cold calls to small business owners or accounts payable department to inform the delinquency of their lease contract and collect upon the outstanding balance-Explain contract details, provide documents, or get customer in contact with the proper party to answer any questions that may be causing confusion thus delaying payment-Build a repour with customers allowing future attempts to collect payment be… Show more Small Business Collections Specialist II | CIT Group| May 2019- Present-Execute cold calls to small business owners or accounts payable department to inform the delinquency of their lease contract and collect upon the outstanding balance-Explain contract details, provide documents, or get customer in contact with the proper party to answer any questions that may be causing confusion thus delaying payment-Build a repour with customers allowing future attempts to collect payment be more seamless-Suggest outside the box ideas to come to a plan to relieve delinquency such as a payment arrangement -Train new hires on the systems used and give suggestions on how to speak to customers-Assist co-workers on any issues or questions they face in absence of management-Consistent on not only meeting monthly payment goals but being the top collector most months-Skip-trace(research thoroughly) accounts to find additional options to make contact, utilizing a myriad of programs-Willingness to complete work above my position and do so effectively Show less

Portsmouth, New Hampshire

-Maintain and order inventory, making sure vehicles and shop are fully equipped with common parts.-Receive all parts ordered by parts department, ensure accuracy and quality, collect all parts for work orders and distribute the technicians.- Correspond with vendors regarding estimated arrival of parts and communicate with dispatch.- Organize stock room and warehouse with fork lift and pallet jack.- Data entry of work orders.- Process warranty and pursue credits from… Show more -Maintain and order inventory, making sure vehicles and shop are fully equipped with common parts.-Receive all parts ordered by parts department, ensure accuracy and quality, collect all parts for work orders and distribute the technicians.- Correspond with vendors regarding estimated arrival of parts and communicate with dispatch.- Organize stock room and warehouse with fork lift and pallet jack.- Data entry of work orders.- Process warranty and pursue credits from vendors.-Assist parts department with ordering parts for work orders by gathering required information from technicians and making calls to vendors. Show less

Portsmouth, Nh

· Managed any and all situations and tasks without supervision as the manager on duty in the absence of the General ManagerAwarded Employee of the Year and Employee of the Quarter· Executed all front desk tasks including check-ins, check-outs, billing questions, reservations, corrections, incident reports, tricky situations, and police incidents while maintaining wonderful guest satisfaction· Authored a more concise night audit procedure manual and training documents and… Show more · Managed any and all situations and tasks without supervision as the manager on duty in the absence of the General ManagerAwarded Employee of the Year and Employee of the Quarter· Executed all front desk tasks including check-ins, check-outs, billing questions, reservations, corrections, incident reports, tricky situations, and police incidents while maintaining wonderful guest satisfaction· Authored a more concise night audit procedure manual and training documents and implemented the changes without issue, as well as trained multiple associates on the updated audit procedures and handling managerial-level tasks in my absence· Successful completion of manager-on-duty course, ADA courses, CPR certified· Maintained excellent security of guest information and hotel related documents· Researched daily billing and administrative discrepancies, reconciled and trained clerks how to rectify · Compiled corporate-level reports and emailed, scanned, and faxed these documents· Organized reports and additional documentation for the General manager and accounting into an easy to navigate night audit packet· Worked directly with the General Manager and accounting on daily assigned additional duties and offered experienced insight on better systems for daily operations· Systematized billing for third-parties and modified if necessary Show less

· Secret level clearance· Honorable discharge· Personal Security for General and former Chief of Staff John Kelly on over 350 mounted patrols· Certificate of Commendation from Commanding officer· Meritorious Mast (suggestion to promote) from Commanding officer· Corporal of the Guard (second in command) for entry control point Camp Fallujah, Iraq directing security of the base and processing over 1100 third-country nationals, 500 military convoys, and helping to facilitate… Show more · Secret level clearance· Honorable discharge· Personal Security for General and former Chief of Staff John Kelly on over 350 mounted patrols· Certificate of Commendation from Commanding officer· Meritorious Mast (suggestion to promote) from Commanding officer· Corporal of the Guard (second in command) for entry control point Camp Fallujah, Iraq directing security of the base and processing over 1100 third-country nationals, 500 military convoys, and helping to facilitate over 20 human intelligence and Naval special warfare meetings· Oversaw as the highest ranking Marine of the detachment, all flight manifesting of deploying troops departing March Airforce base in-route to Iraq or Afghanistan.· Maintained weight restrictions of aircraft load and accountability of troops in the computer database· Food service specialist· Good Conduct Medal· Iraqi Campaign Ribbon Show less