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Mark Baxter Email & Phone Number
AVP, Workforce Productivity Team Leader
at
Zurich North America
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✓ Verified May 2026
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Current company
Role
AVP, Workforce Productivity Team Leader
Location
Algonquin, Illinois, United States
Who is Mark Baxter? Overview
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Quick answer
Mark Baxter is listed as AVP, Workforce Productivity Team Leader at Zurich North America, based in Algonquin, Illinois, United States. AeroLeads shows a matched LinkedIn profile for Mark Baxter.
Mark Baxter previously worked as Director of Business Analytics and Reporting at Lincoln Financial Group and Senior Consultant, Business Process Improvement at Lincoln Financial Group. Mark Baxter holds Master Of Business Administration - Mba from Northern Illinois University.
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Email format at Zurich North America
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Zurich North America
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Profile bio
About Mark Baxter
Strategic and results-driven professional with 23+ years of experience in data analytics, process improvement, and team leadership within a Fortune 500 financial services organization. Proven expertise in streamlining workflows, enhancing processes, and developing actionable business intelligence through dashboards, metrics, and reports that drive high-level decision-making and organizational performance. A supportive and agile leader skilled in empowering teams, fostering collaboration, and adapting to evolving challenges.
Current workplace
Mark Baxter's current company
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7 roles · 18 years
Mark Baxter work experience
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Director Of Business Analytics And Reporting
As Director of Business Analytics and Reporting, I was accountable for leading 2 analytical teams to develop and maintain operational metrics, dashboards, and client reports that delivered actionable business insights for a range of internal/external stakeholders. Compiled and disseminated accurate daily activity metrics to better manage workflows.
Mar 2022 - Apr 2024
Senior Consultant, Business Process Improvement
Between 2016 and 2022, I provided guidance and support for internal staff in the areas of internal systems, workflows, plan documentation, regulatory/compliance requirements, external markets, financial products, industry trends, and account management best practices. Among my contributions, I drove efforts to improve service quality, optimize the service.
Apr 2016 - Mar 2022
Director, Service Delivery
As Director of Service Delivery, I was responsible for leading four teams of 20 Business Process Experts to manage all service delivery activities, from creating regulatory/compliance notices through database administration and other service delivery support functions.Some of my key contributions include:➥ Spearheaded continuous improvement efforts to.
Feb 2015 - Mar 2016
Senior Business Process Expert
As Senior Business Process Expert, I led an agile team to overhaul client-facing processes, metrics, reports, and methodologies.I developed full-fledged capacity models, employee dashboards, and other tools to guide and inform leadership decisions. I also provided guidance and expertise for 80 Account Managers in the areas of system transitions, process.
Mar 2010 - Feb 2015
Manager Of Financial Services
Between 2008 and 2010, I led 3 operations teams with up to 40 direct reports to manage key financial functions in the Defined Contribution and Defined Benefit Retirement Plan business with $12B in assets under management. Some of my contributions include:➥ Designed and implemented an organization-wide staffing model.➥ Implemented process and efficiency.
2008 - Mar 2010
Senior Benefit Analyst / Benefit Analyst
I joined Lincoln Financial Group in 2001, where I managed 401(k), 403(b), and 457 retirement plans for clients ranging from $15MM to $600MM in assets under management.Among my accomplishments, I played an instrumental role in the enterprise system conversion that transitioned 204 companies and $6B in assets. I also mentored junior analysts to upskill and.
Jan 2001 - 2008
3 education records
Mark Baxter education
Master Of Business Administration - Mba
Northern Illinois University
Bs, Economics
University Of Illinois Urbana-Champaign
Mba
Northern Illinois University
FAQ
Frequently asked questions about Mark Baxter
Quick answers generated from the profile data available on this page.
What company does Mark Baxter work for?
Mark Baxter works for Zurich North America.
What is Mark Baxter's role at Zurich North America?
Mark Baxter is listed as AVP, Workforce Productivity Team Leader at Zurich North America.
Where is Mark Baxter based?
Mark Baxter is based in Algonquin, Illinois, United States while working with Zurich North America.
What companies has Mark Baxter worked for?
Mark Baxter has worked for Zurich North America and Lincoln Financial Group.
How can I contact Mark Baxter?
You can use AeroLeads to view verified contact signals for Mark Baxter at Zurich North America, including work email, phone, and LinkedIn data when available.
What schools did Mark Baxter attend?
Mark Baxter holds Master Of Business Administration - Mba from Northern Illinois University.
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