Stamping out bugs and adding features to company software.

• Extended the dataZoa cloud-based software; owning the full life cycle for both the front and back-end, from concept and design through implementation and coding to testing and debugging.• Created the dZ-Dot browser extension for Firefox, Chrome and Opera.• Developed the MBSelect ad network feeding financial advertisements to dozens of sites including SFO Magazine and the Toronto Stock Exchange.• Created and maintained several web sites and web apps.• Built and expanded internal reporting systems.• Consumed and formatted timeseries data from other sites via APIs and web scrapping techniques. • Designed and built e-commerce pages facilitating online sales of company software.• Provided phone and email support to end-users and internal sales and marketing personnel.• Worked with commercial clients to ensure proper integration and support of our desktop and cloud-based software. Clients included universities, government agencies, foreign governments, banks…• Improved customer support response rate from 49% to 99.5+%• Performed email marketing to user base and helped build/maintain 500k+ second tier subscribers.