Mark Benedict Email & Phone Number

Conducting initial discovery to identify customer requirementsCoordinating and Involved in deep dive discussions to understand the customer business process in relation to their requirement specification (RS)Coordinating meetings to identify the system capabilities and functional specification (FS) to meet the requirementsManage meetings with the clients and solution developers to determine best practice and to demonstrate system capabilitiesPrepare and develop the solution design for developmentDevelop User Story based on functional specification in DevOps

Ann Arbor, Michigan, United States

• Provide project-level analysis – producing required documentation (business requirements, functional requirements, scope matrix, agile stories, user interface, wireframes and use cases).• Serve as a liaison between business and technology to assist or gather business requirements needed for system modifications, enhancement, and implementations.• Create story maps and write user stories, functional specifications, and business rules.• Deliver functional specifications to include functional hierarchy, workflow, business rules, interface design and definitions, outstanding issues, data analysis, and data mapping.• Schedule and facilitate Application Development sessions.• Translate high-level requirements into user stories and detailed requirements.• Effectively communicate insights and plans to cross-functional team members and management.• Develop innovative solutions to meet executive data needs• Provide IT solutions within the department according to institution policy requirements• Collect, analyze and de-identify patient claims data for research projects using SQL

Ann Arbor, Michigan, United States

• Work closely with programming team with implementing business objectives• Perform data modeling and create data formatting standards• Create data warehouse and data lake• Help create strategies for extracting data from structured and unstructured data• Help create business automation tools for data analysis• Help create dashboards and software UI tools for viewing and validating key data items• Create data diagrams and process flow diagrams• Developed solutions using standards and best practices of the applications language. • Translate high level requirements to create and implement designs that meet the needs of the department

Ann Arbor, Michigan, United States

• Developed claims database on MS SQL Server with a legacy interface for users• Developed claims reports on providers for executives and other health systems• Developed a data repository for the suction tip research project• Manage the claims database for the health system• Develop claims reports for executive/departmental review• Backup the shared drives to an external source for security• Report injury equipment events to the FDA

Waterford, Michigan, United States

• Coordinated over 200 real estate transactions for investors• Managed over $1,000,000 in investor funding• Managed property rehabilitation, utilities, inspections and insurance• Managed teams of contractors for rehab and maintenance• Data mined court records for investment opportunities

Ann Arbor, Michigan, United States

Developed and taught classes on MS Office (Word, Excel, Access, Project), Adobe (Dreamweaver, Photoshop, Flash), SQL, Visual Basic and managed the website, registered the students and managed billing. I also developed and ran a MOUS Certification Testing Center through the office.

Ann Arbor, Michigan, United States

Develop and teach introductory computer classes for incoming freshman

Ecorse, Michigan, United States

Provide classes to US Steel workers on MS Office, computer hardware and operating systems and mobile technologies. Also provide customer assistance with any other technology needs.