Customer Service Supervisor
Digital Interactive Services Limited (Readytv)
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Mark Bernard Email & Phone Number
Customer Service Supervisor
at
Digital Interactive Services Limited (ReadyTv)
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✓ Verified August 2026
3 data sources
Profile completeness 100%
Current company
Role
Customer Service Supervisor
Location
Portmore, Saint Catherine, Jamaica
Who is Mark Bernard? Overview
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Quick answer
Mark Bernard is listed as Customer Service Supervisor at Digital Interactive Services Limited (ReadyTv), based in Portmore, Saint Catherine, Jamaica. AeroLeads shows a matched LinkedIn profile for Mark Bernard.
Mark Bernard previously worked as Customer Service Representative at Ibex and Customer Service Representative at Digital Interactive Services Limited (Readytv). Mark Bernard holds Certificate, Customer Service from Garmex Heart Academy.
Company email context
Email format at Digital Interactive Services Limited (ReadyTv)
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Digital Interactive Services Limited (ReadyTv)
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Profile bio
About Mark Bernard
Hi, I'm Mark!Over 8 years of experience in the area of Customer Service, with astute skills in adapting to new environments and learning new systems. Mark has experience in leading small teams, Facilitating Training Programs in Product knowledge, Customer Service, Quality Control, and Special Projects. A fast learner functions well in fast pace environs and is able to work well both on his own initiative and as part of a team. An entrepreneur, Event host, Lover of sports, and Touring seeking the next adventure.
Listed skills include Sales, Customer Service, and Editing.
Current workplace
Mark Bernard's current company
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Digital Interactive Services Limited (Readytv)
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5 roles
Mark Bernard work experience
A career timeline built from the work history available for this profile.
Customer Service Representative
Current
Apr 2023 - Present
Customer Service Supervisor
Current
Digital Interactive Services Limited (Readytv)
• Manages and oversees a team of call center agents• Resolve escalated customer calls • Scheduling contact center shifts • Technical Support• Product Knowledge Training (New and Current Staff)• Handling of Special Projects
Feb 2021 - Present
Customer Service Representative
Digital Interactive Services Limited (Readytv)
• Successfully assisted in launching Jamaica’s first Prepaid Cable Service• Handling Customer queries via phone calls, Whatsapp, emails, and face-to-face. • Educating Customers with product knowledge
Feb 2017 - Apr 2021
Customer Service Supervisor
Summary of essential job functions • Ensure all cashiers are balanced each day • Provide assistance for customers • Training of floor and line staff.• Receiving stock into stores stores warehouse. • Assist store manager in any functions required. • Staff Issues• Supervision of Staff on floor• Ensuring highest productivity of staff at all times
Dec 2014 - Feb 2017
2 education records
Mark Bernard education
Certificate, Customer Service
Garmex Heart Academy
Certificate, Electrical/Electronics Maintenance And Repair Technology
Portmore Heart Academy
FAQ
Frequently asked questions about Mark Bernard
Quick answers generated from the profile data available on this page.
What company does Mark Bernard work for?
Mark Bernard works for Digital Interactive Services Limited (ReadyTv).
What is Mark Bernard's role at Digital Interactive Services Limited (ReadyTv)?
Mark Bernard is listed as Customer Service Supervisor at Digital Interactive Services Limited (ReadyTv).
Where is Mark Bernard based?
Mark Bernard is based in Portmore, Saint Catherine, Jamaica while working with Digital Interactive Services Limited (ReadyTv).
What companies has Mark Bernard worked for?
Mark Bernard has worked for Digital Interactive Services Limited (Readytv), Ibex, and Bashco Trading Company Ltd.
How can I contact Mark Bernard?
You can use AeroLeads to view verified contact signals for Mark Bernard at Digital Interactive Services Limited (ReadyTv), including work email, phone, and LinkedIn data when available.
What schools did Mark Bernard attend?
Mark Bernard holds Certificate, Customer Service from Garmex Heart Academy.
What skills is Mark Bernard known for?
Mark Bernard is listed with skills including Sales, Customer Service, and Editing.
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