Mark Berthiaume

Mark Berthiaume Email and Phone Number

Advisor @ Guardare, Inc.
Hartford, CT, US
Mark Berthiaume's Location
Greater Hartford, United States, United States
Mark Berthiaume's Contact Details

Mark Berthiaume personal email

n/a
About Mark Berthiaume

I’m an InsurTech and insurance industry board member, advisor, and former technology/innovation executive. I bring insurance industry, corporate governance, C-level, and technology expertise to the boards I serve on and my advisory clients. Corporate board roles:• OWIT Global, Series A InsurTech company (current)• Mindaro, seed-stage InsurTech company (previous)• TechCanary, seed-stage, insurance SaaS/Salesforce solution provider (previous)Advisory roles:• Accolite Digital, PE owned provider of digital transformation services (current)• MyCOI, Series A provider of digital certificates of insurance (current)Nonprofit leadership:• Member, Board of Trustees, Western New England University (previous)• Board Member, ACORD, insurance value chain industry association (previous)• Advisor, NCCI, workers comp data & analytics industry association (previous) I have 25+ years of technology and innovation leadership experience with US and global, large-cap and mid-cap insurance providers: • The Hanover Insurance Group (NYSE: THG)• Chubb Insurance (NYSE: CB)• Royal & SunAlliance Insurance Group (LSE: RSA)Most recently, I was EVP & Chief Technology Innovation Officer at the Hanover Insurance Group, a $5 billion, mid-cap U.S. firm. I led a $400+ million technology modernization program that aligned our systems with our market valuation strategy, enabled us to beat 5-year financial goals, and prepared us for a hybrid future-of-work. In addition, I worked closely with the Hanover’s Board and its Audit Committee and made regular Investor Day, institutional investor, and analyst presentations. Prior to the Hanover, I was at Chubb, a Zurich-headquartered, $20 billion, large-cap insurance provider with operations in 54 countries. I held progressive leadership roles as SVP & Chief Information Officer (CIO) of its International, Commercial Insurance, and Specialty Insurance Divisions. Before Chubb, I was VP & CIO, Specialty Insurance at RSA.Email: mberth@gmail.com

Mark Berthiaume's Current Company Details
Guardare, Inc.

Guardare, Inc.

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Advisor
Hartford, CT, US
Mark Berthiaume Work Experience Details
  • Guardare, Inc.
    Advisor
    Guardare, Inc.
    Hartford, Ct, Us
  • Magile Software Inc.
    Board Member
    Magile Software Inc. Apr 2024 - Present
  • Owit Global
    Board Member
    Owit Global Jul 2021 - Present
    West Hartford, Connecticut, Us
    Series A, InsurTech start-up.
  • Mycoi
    Advisor
    Mycoi Jun 2021 - Present
    Indianapolis, Indiana, Us
    Series A provider of digital certificates of insurance.
  • Welsh, Carson, Anderson & Stowe
    Senior Advisor
    Welsh, Carson, Anderson & Stowe Nov 2022 - Nov 2024
    New York, Us
  • Accolite Digital
    Advisor
    Accolite Digital Jun 2021 - May 2024
    Hyderabad, India , Us
    PE-owned digital transformation services provider.
  • Mindaro
    Board Member
    Mindaro Oct 2021 - Aug 2022
    Dallas , Texas, Us
    Seed-stage, InsurTech start-up.
  • The Hanover Insurance Group
    Evp, Cio & Chief Technology Innovation Officer
    The Hanover Insurance Group 2017 - 2021
    The Hanover: $4.8 billion provider of commercial and personal insurance and investment advisory services (NYSE: THG).Led IT, digital, innovation, and shared services (Six Sigma consulting, facilities/RE, safety) teams. Managed 800-person organization; 8 directs. Worked closely with C-level colleagues and Board. Made investor day, institutional investor, and analyst presentations. Reported to CEO.• Played key role in 5-year enterprise transformation program (2016-21) that outperformed expense ratio, earnings per share, and return on equity goals.• Directed $400+ million technology/process modernization. Aligned systems with enterprise value creation strategy. Included cyber security, revenue growth, data & analytics, digital experiences, core systems, and infrastructure. Cut annual IT opex 20%. • Collaborated with CHRO on COVID work-from-home response and creation of persona-driven future-of-work scenarios for 4,600 employees. Developed scalable virtual and hybrid models, plus facilities, tech & training support, that gave managers flexibility and agility.• Collaborated with HR business partner to define succession plan, identify gaps, and focus leadership team mentoring, training, and coaching on essential KSAs. Promoted internal candidate to CIO in 2021; achieved 100% VP and 70% AVP promotion readiness. • Championed diversity, equity & inclusion at team, C-suite, and Board levels. Co-sponsored business resource groups for women, people of color, LGBTQIA employees, veterans, and young professionals. Built the most diverse organization in the company. • Achieved 75th+ percentile employee retention annually.
  • The Hanover Insurance Group
    Svp & Chief Information & Administrative Officer
    The Hanover Insurance Group 2014 - 2017
    Led IT and shared services organizations (billing, commissions, facilities/RE, field operations, safety, Six Sigma consulting). Managed 700-person team, 6 directs. Reported to CEO. • Rebuilt IT from a shared services organization into a BU-aligned model that serves commercial, personal, and specialty lines businesses with dedicated delivery capabilities.• Initiated multi-year infrastructure/staff migration to Cognizant Hybrid Cloud; completed in 2021. Significantly reduced reliability exposures. Achieved 30% annual opex reduction. • Worked closely with Board Audit Committee on cyber risks and regulatory compliance issues. Realized zero business impact from security issues throughout tenure. • Recruited company’s first chief information security officer (CISO). Increased cyber security budget and institutionalized team/function.
  • Insurity
    Advisor
    Insurity 2017 - 2021
    Hartford, Connecticut, Us
    PE-owned, insurance industry SaaS provider.
  • Ncci
    Advisor
    Ncci 2017 - 2020
    Boca Raton, Florida, Us
    Workers compensation data & analytics; industry association.
  • Techcanary
    Advisor
    Techcanary 2018 - 2019
    Milwaukee, Wisconsin, Us
    Seed-stage, insurance industry SaaS/Salesforce solution provider.
  • Chubb Insurance
    Svp & Chief Information Officer, International
    Chubb Insurance 2014 - 2014
    Ch
    Chubb: $20 billion (2014), Zurich-headquartered, global provider of P&C, accident & health, and life insurance with operations in 54 countries (NYSE: CB).
  • Chubb Insurance
    Svp & Chief Information Officer, Commercial Insurance
    Chubb Insurance 2009 - 2014
    Ch
  • Chubb Insurance
    Svp/Vp & Chief Information & Operations Officer, Specialty Insurance
    Chubb Insurance 2001 - 2009
    Ch
  • Rsa
    Vice President Cio, Specialty Insurance
    Rsa 1995 - 2001
    London, Gb
    RSA: $8.8 billion, London-headquartered general insurance company with operations in 100 countries (LSE:RSA).

Mark Berthiaume Skills

It Strategy Vendor Management Business Analysis Integration Enterprise Software Insurance Leadership Governance Process Improvement Program Management Business Process Improvement Strategic Planning Mergers And Acquisitions Organizational Development Performance Management Sdlc Risk Management Outsourcing Management Business Intelligence Strategy Team Building Information Technology Process Engineering Executive Management Analysis Budgets Crm Management Consulting Mergers Digital Strategy Cybersecurity Analytics Data Analysis

Mark Berthiaume Education Details

  • Western New England University
    Western New England University
    Business (With Honors)

Frequently Asked Questions about Mark Berthiaume

What company does Mark Berthiaume work for?

Mark Berthiaume works for Guardare, Inc.

What is Mark Berthiaume's role at the current company?

Mark Berthiaume's current role is Advisor.

What is Mark Berthiaume's email address?

Mark Berthiaume's email address is mb****@****ubb.com

What schools did Mark Berthiaume attend?

Mark Berthiaume attended Western New England University.

What skills is Mark Berthiaume known for?

Mark Berthiaume has skills like It Strategy, Vendor Management, Business Analysis, Integration, Enterprise Software, Insurance, Leadership, Governance, Process Improvement, Program Management, Business Process Improvement, Strategic Planning.

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