Mark Bertone Email & Phone Number

Docklands, Victoria, Au

Docklands, Victoria, Au

Docklands, Victoria, Au

Melbourne, Vic, Au

IT Project Management and Coordination

Canberra, Act, Au

Responsible for development of portfolio cutover governance, communication and management strategies.Contributed to the development of an integrated portfolio deployment approach and structure.

Geelong, Vic, Au

Delivery of integrated billing system with Project management and leadership based on a PRINCE2 methodology;Provided detailed projects updates and presentations to stakeholders including daily cut-over meetings to key project and business representatives;Actively managed project and cut-over schedules and assisted in identification and mitigation of key risks while maintaining clear communication with stakeholders to deliver against deadlines;Delivery and handover of key project modules and associated redesign and change management of affected user roles;Responsible for design and implementation of project support desk and release process to provide continued support and assistance to the business;In depth industry knowledge of utilities billing, administration and operations

Bella Vista, Nsw, Au

Development and delivery of project plan to address key business issues;Produced detailed daily progress, financial and status reporting to key stakeholders;Development of project schedules and responsibility for resource allocation to complete tasks in condensed time frames.

Melbourne, Vic, Au

Responsible for support and maintenance of enterprise monitoring applications for key customers;Development of technical solutions to ensure rigorous monitoring solutions were implemented and maintained for clients;Assisted in the alignment between business and technical requirements for major customers.

Mt Waverley, Vic, Au

Development and presentation of business cases and solutions for ERP installation and upgrades based upon customer requirements and interactions;Design and implementation of presales process for proposals that allowed for greater sales responsiveness and more strategic operational alignment with better project control;Implemented a more coordinated and strategic approach to relations between sales and operations to allow for improved organisational performance and better client outcomes;High level of co-ordination with project delivery and implementation teams, ensuring detailed and successful project implementation plans;Insightful executive level reporting allowing for long term strategic decision making

Mt Waverley, Vic, Au

Strategic focus enabling improvement in procurement processes resulting in significant annual savings;Management and reporting of stock control systems with responsibility of stock purchases;Vendor and supplier management

Responsible for business strategy and direction increasing annual turnover by 25%, through 10% increase of instore sales and 300% increase of online sales;Management and delivery of computerized stock control and point of sales systems significantly reducing manual labour and effort of operational processes;Team leadership and management of part time and full time staff, providing training and career development paths

Masters Of Business, Management; Banking And Finance; It

Bachelor Of Business, Management

Education record