Mark Bickerstaff

Mark Bickerstaff Email and Phone Number

Director of Operations for FPS Group; (Environment Agency Framework Director) specialising in Flood Risk Assessment and Mitigations @ FPS Environmental Ltd
Mark Bickerstaff's Location
Newstead, England, United Kingdom, United Kingdom
Mark Bickerstaff's Contact Details

Mark Bickerstaff work email

Mark Bickerstaff personal email

About Mark Bickerstaff

A seasoned Operational, Project and Contract Management professional with a demonstrated history of consistently delivering exceptional results:- Over £2.5m of sales revenue secured on eCommerce and Government accounts- Over £250k cost avoidance achieved in a 6 month period by applying Lean Six Sigma Methodology to Back Office Processes- Robotics automation programme and successfully securing IL3/4 security accreditation for an external Government network- Experience of Line Management for 4 Direct and 150 Indirect reports- Member of Siemens UK Shadow Board

Mark Bickerstaff's Current Company Details
FPS Environmental Ltd

Fps Environmental Ltd

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Director of Operations for FPS Group; (Environment Agency Framework Director) specialising in Flood Risk Assessment and Mitigations
Mark Bickerstaff Work Experience Details
  • Fps Environmental Ltd
    Director Of Operations
    Fps Environmental Ltd Dec 2024 - Present
    Nottingham, England, United Kingdom
    View
  • Flood Protection Solutions Limited
    Head Of Operations And Project Delivery
    Flood Protection Solutions Limited Feb 2024 - Dec 2024
    Nottingham, England, United Kingdom
  • Siemens
    Member Of Siemens Uk Challenger Committee / Shadow Board
    Siemens Aug 2022 - Feb 2024
    Nottingham, England, United Kingdom
    View
  • Siemens
    Offshore Performance Manager
    Siemens Feb 2019 - Feb 2024
    Nottingham, Nottinghamshire, United Kingdom
    - Contract Management of an off-shore Back Office Operation comprising over 150 FTE within the energy and water industries- Application of Lean Six Sigma methodology to support a robotics and automation programme within the back offices operations - Ongoing cultural exchange programme to maximise the relationship between ourselves and our off-shore partners and to ensure full engagement- Forecasting, budgeting, day to day contract governance
    View
  • Siemens
    Process Owner
    Siemens Jul 2014 - Feb 2019
    Nottingham, Nottinghamshire, United Kingdom
    - Managed Services Division.- Process Owner for Outsourced Back Office Function. (UK and Off-shore)- Water Metering.- Contractor Partner of the Year 2016 - nomination received from client for Back Office function during successful contact renewal negotiations.
    View
  • Prolog Limited
    Account Director
    Prolog Limited Jun 2011 - Jun 2014
    Annesley
    - Over £2.5 million of renewals / new business achieved.- Back Office, Call Centre and Distribution contract management for Government and eCommerce accounts including Client Relationship Management, Growth, Retention, Strategy Planning, Lean Process Management, Forecast and Volume Analysis, Budgets, Invoicing, Project Management, and Performance Analysis.
    View
  • Dsg International
    Team Manager
    Dsg International Nov 2010 - Apr 2011
    Sheffield, United Kingdom
    - Sales Department
  • Dixons Retail
    Lean Six Sigma Project Manager
    Dixons Retail May 2010 - Oct 2010
    Sheffield, United Kingdom
    - £250k cost avoidance achieved in a 6 month period
  • Dixons Retail
    Team Manager
    Dixons Retail Sep 2008 - Apr 2010
    Sheffield, United Kingdom
    - Multiskill Department.- Back Office / Correspondence Department.
  • The Techguys
    Team Manager
    The Techguys Aug 2007 - Aug 2008
    Nottingham, United Kingdom
    - Nordic Technical Department
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  • The Techguys
    Team Leader
    The Techguys Nov 2006 - Jul 2007
    Nottingham, United Kingdom
    - Business Support Team (B2B)
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  • The Techguys
    Team Leader
    The Techguys Nov 2004 - Oct 2006
    Nottingham, United Kingdom
    - Several Teams
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  • The Techguys
    Project Officer
    The Techguys Aug 2004 - Oct 2004
    Nottingham, United Kingdom
    - Nordic Intranet Project
    View
  • Pc Servicecall
    Technical Advisor > Consultant
    Pc Servicecall Apr 2002 - Jul 2004
    Nottingham, United Kingdom
    - First Line IT Support

Mark Bickerstaff Skills

Retail Customer Service Team Management Performance Management Coaching Call Center Change Management Team Leadership Team Building Microsoft Office Management Project Management Computer Hardware Microsoft Excel Sales Management Customer Experience Negotiation Process Improvement Data Analysis Business Analysis Account Management Budgets Business Development Business Planning Business Process Improvement Business Strategy Crm Call Centers Contract Negotiation Customer Satisfaction E Commerce Forecasting Key Account Management Leadership Logistics New Business Development Operations Management Outsourcing Project Planning Recruiting Sales Six Sigma Stakeholder Management Strategic Planning Strategy Supply Chain Supply Chain Management Teamwork Training Analysis

Mark Bickerstaff Education Details

Frequently Asked Questions about Mark Bickerstaff

What company does Mark Bickerstaff work for?

Mark Bickerstaff works for Fps Environmental Ltd

What is Mark Bickerstaff's role at the current company?

Mark Bickerstaff's current role is Director of Operations for FPS Group; (Environment Agency Framework Director) specialising in Flood Risk Assessment and Mitigations.

What is Mark Bickerstaff's email address?

Mark Bickerstaff's email address is bi****@****ail.com

What schools did Mark Bickerstaff attend?

Mark Bickerstaff attended Brunel University.

What skills is Mark Bickerstaff known for?

Mark Bickerstaff has skills like Retail, Customer Service, Team Management, Performance Management, Coaching, Call Center, Change Management, Team Leadership, Team Building, Microsoft Office, Management, Project Management.

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