Super User
CurrentResponsibilities include:- Providing 24x7 first line support for all IT software and hardware matters, especially for those related to the RedPrairie and WCS conveyor control warehouse management systems.- Supporting operations though the proactive monitoring of all systems; management of system issue resolution; creation of system enhancements; and providing training to system users. - Driving continuous improvement initiatives to improve throughput and reduce costs by working with local operations, external IT organization, and WMS third-party support teams.- Creating and maintaining system monitoring reports. - Installing and maintaining peripheral devices such as Psion Teklogix RF, Vocollect A500 talkman, and HP Printers.