Selected Accomplishments:• Coordinating and managing multiple projects including;o Selection of new ERP Systemo Upgrade of company cybersecurity systems (Implementing Crowdstrike and Proofpoint) o Upgrading Production entry system from legacy keypads to MS Surface based touchscreeno Managing return to work of team members.o Upgrade of AGV (Autonomous Guided Vehicles) control servero Budget Preparationo Review and design network refresh projecto Review and design server and storage refresh project

Manage and support all aspects of the Cyber Security program across a multi-site hospital environment.

Manage and support all aspects of the IT Infrastructure across a multi-site hospital environment, including managing a team of internal staff including, systems administrator, database administrator and network administrator to deliver reliable functionality of the IT systems and ensure the smooth operation of the hospital.

Selected Accomplishments:• Coordinating and managing multiple projects including;O In house development of custom software solutionsO The tender process for re-contract of communications servicesO Relocation of Secondary Data-Centre interstate.O Build and Implement a Cloud-Based Racehorse Owners Portal to facilitate industry transactions including Registration of Racehorses.• Budget Management• Stakeholder Management; Working with the internal operations team and state PRAs (Principal Racing Authorities) to prioritise projects.• People Management; Managing a team of 15 Developers (.net & Angular) with a mixture of full time, contract and temp staff, 4 Business Analysts, 1 Systems Admin and 1 Database Administrator.• Restructure of the IT Department to better serve customer needs and respond to issues in a more timely fashion

Manage and support all aspects of Information Technology across a multi-site environment. Managed a small team of internal staff and external contractors to deliver quality outcomes to all users. Selected Accomplishments: Management of IT support staff and 3rd Party Contractors Major project planning & management; Office relocation including outfitting of the new data centre, ERP (Pronto) system upgrade, implementation of trade spend and forecasting system, a refresh of PC, server and storage. Integration of major customers onto EDI electronic ordering (Woolworths, Metcash etc) Created a rolling 3yr strategic plan for the business to drive technological innovation. Develop and execute yearly budgets for both OPEX and CAPEX.  Developed and executed a wide-ranging business continuity plan taking into account both corporate and manufacturing systems. Administration of VMware, SAN storage (Nimble), networking (Cisco & Avaya). Acted as an escalation point for support staff across all IT systems. IP phone system administration (Cisco & Avaya) Microsoft Exchange administration Hardware and software vendor management Citrix administration Cisco switch configuration and management

● Hardware setup. Installing and configuring new machines using SOE images (ghost for PC & Radmind for Mac)● Providing 2 & 3 level support to users across several sites around Melbourne & Interstate offices.● Active Directory and Group Policy maintenance● Mac and PC hardware and software support● Liasing with vendors to repair “in-warranty” machines● Avaya VoIP phone administration● New application testing (Office 2011 for Mac)● Citrix support● Support and troubleshooting for a variety of onsite hosted and web-based media and advertising applications

The King David School is a multi-campus K-12 school with over 800 students and 200 staff.Final Position: ICT Coordinator (Dec 2009 – August 2010)Initial Position: IT Support

Helpdesk contract based at adidas Australia head office

TIC Reverse Logistics™ manages the entire returns process on behalf of major retail chains, delivering merchandise back to vendors in an efficient, cost-effective and totally controlled manner.