Senior Support Engineer
Current
Feb 2023 - Present
AeroLeads people directory · profile
Mark Bitz Email & Phone Number
Senior Support Engineer
at
MacLab, Inc.
1 work email found
@shipshapeit.com
9 phones found area 240 and 301
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Senior Support Engineer
Location
Hyattsville, Maryland, United States
Who is Mark Bitz? Overview
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Quick answer
Mark Bitz is listed as Senior Support Engineer at MacLab, Inc., based in Hyattsville, Maryland, United States. AeroLeads shows a work email signal at shipshapeit.com, phone signal with area code 240, 301, and a matched LinkedIn profile for Mark Bitz.
Mark Bitz previously worked as Office Manager at Addiction Treatment Systems, Inc. and Senior Technical Support Specialist at Shipshape It. Mark Bitz holds Bachelor'S Degree, Communications, Law, Economics, And Government from American University.
Company email context
Email format at MacLab, Inc.
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{first_initial}{last}@shipshapeit.com
86% confidence
AeroLeads found 1 current-domain work email signal for Mark Bitz. Compare company email patterns before reaching out.
Profile bio
About Mark Bitz
Office Manager, Help Desk Manager and Network Engineer with over 25 years of experience with TCP/IP networking and Windows Server from Server 2019 back to NT 3.51. Desktop OS Experience including Windows 11 back to Windows 3.11 and Mac OSX. Well versed in active directory, group policy, DNS, IIS, MS Exchange, and other server/network infrastructure technologies. Extensive IOS (iPhone) and Android experience.Throughout my career I have strived to make attention to detail and preparedness the hallmarks of my work. From projects like network design and implementation to Exchange server/Office 365 migrations I like to make sure I have a detailed plan of action based on a thorough understanding of the scope and goals of the project.In day to day troubleshooting and network support (non-project work) I make sure to pay attention to the user and make sure that needs are met in a timely fashion and with minimal work interference. While troubleshooting or working on an issue I strive to keep the user(s) up to date on my status and next steps so they know I am keeping their problem in front of me and working hard towards a solution.In general, I am a tech tinkerer and problem solver. I love to learn about new technologies, how to implement them, and how to make those technologies enhance my client's productivity.
Listed skills include Microsoft Exchange, Active Directory, Customer Service, Hyper V, and 39 others.
Current workplace
Mark Bitz's current company
Company context helps verify the profile and gives searchers a useful next step.
14 roles · 32 years
Mark Bitz work experience
A career timeline built from the work history available for this profile.
Office Manager
Addiction Treatment Systems, Inc.
Aug 2022 - Dec 2022
Senior Technical Support Specialist
Nov 2020 - Oct 2021
Help Desk Manager
Jun 2020 - Nov 2020
Help Desk Manager
Jan 2019 - Jun 2020
Senior Technical Support Specialist
Mar 2018 - Jan 2019
Senior Network Engineer
Nov 2017 - Mar 2018
Senior Support Engineer
Aug 2015 - Nov 2017
Network Support Engineer
Jan 2015 - Aug 2015
Senior Engineer
8-Ball Systems
As a Senior Engineer for 8-Ball Systems I was responsible for meeting clients, consulting them on their computing needs, and installing, maintaining and troubleshooting systems. Common tasks ranged from data recovery and virus removal to MS Windows Server and Exchange Server troubleshooting and migration. I also developed new managed service provider offerings based on the Continuum MSP platform.
Mar 2014 - Nov 2014
Network Engineer
As a Network Engineer for Technical Specialties I was maintaining and implementing client networks as well as doing project work. This included migrating client email services from Microsoft Exchange to Office 365, Maintaining and managing Hyper-V virtual machine hosts including non-GUI servers, and doing general Windows Server/Active Directory and MS Exchange administration.
Oct 2013 - Feb 2014
Network Engineer
Digital Industry
As a Network Engineer for Digital Industry I was maintaining and implementing projects for some of the firm’s largest clients. These included migrating client email services from Microsoft Exchange to Office 365 or other cloud based exchange hosting providers such as Intermedia. Maintaining and managing VMware virtual machine hosts including ESXi servers and clusters. I was also the lead backup and disaster recovery engineer and implemented and maintained the bulk of the BDR (backup and disaster recovery) devices.
Mar 2013 - Sep 2013
Support Specialist
As a Support Specialist at Applied Software Inc. I provided customers with phone and on-site support and training for “MagView”; a Mammography Information systems product that facilitates reporting, tracking, contact management and data management for radiology practices and breast imaging centers. I was awarded for Outstanding Customer Service in early 2012 after less than 6 months with the company.
Sep 2011 - Dec 2012
Owner/President
Bitstream Technologies, Inc.
1995 - 2000
~5 yrs
3 education records
Mark Bitz education
Bachelor'S Degree, Communications, Law, Economics, And Government
American University
Education record
Otterbein University
High School Diploma
B-Cc
FAQ
Frequently asked questions about Mark Bitz
Quick answers generated from the profile data available on this page.
What company does Mark Bitz work for?
Mark Bitz works for MacLab, Inc..
What is Mark Bitz's role at MacLab, Inc.?
Mark Bitz is listed as Senior Support Engineer at MacLab, Inc..
What is Mark Bitz's email address?
AeroLeads has found 1 work email signal at @shipshapeit.com for Mark Bitz at MacLab, Inc..
What is Mark Bitz's phone number?
AeroLeads has found 9 phone signal(s) with area code 240, 301 for Mark Bitz at MacLab, Inc..
Where is Mark Bitz based?
Mark Bitz is based in Hyattsville, Maryland, United States while working with MacLab, Inc..
What companies has Mark Bitz worked for?
Mark Bitz has worked for Maclab, Inc., Addiction Treatment Systems, Inc., Shipshape It, Peerless Tech Solutions, and Comparex Usa.
How can I contact Mark Bitz?
You can use AeroLeads to view verified contact signals for Mark Bitz at MacLab, Inc., including work email, phone, and LinkedIn data when available.
What schools did Mark Bitz attend?
Mark Bitz holds Bachelor'S Degree, Communications, Law, Economics, And Government from American University.
What skills is Mark Bitz known for?
Mark Bitz is listed with skills including Microsoft Exchange, Active Directory, Customer Service, Hyper V, Tcp/Ip, Dns, Group Policy, and Servers.
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