Mark Bitz Email and Phone Number
Mark Bitz work email
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Mark Bitz personal email
Mark Bitz phone numbers
Office Manager, Help Desk Manager and Network Engineer with over 25 years of experience with TCP/IP networking and Windows Server from Server 2019 back to NT 3.51. Desktop OS Experience including Windows 11 back to Windows 3.11 and Mac OSX. Well versed in active directory, group policy, DNS, IIS, MS Exchange, and other server/network infrastructure technologies. Extensive IOS (iPhone) and Android experience.Throughout my career I have strived to make attention to detail and preparedness the hallmarks of my work. From projects like network design and implementation to Exchange server/Office 365 migrations I like to make sure I have a detailed plan of action based on a thorough understanding of the scope and goals of the project.In day to day troubleshooting and network support (non-project work) I make sure to pay attention to the user and make sure that needs are met in a timely fashion and with minimal work interference. While troubleshooting or working on an issue I strive to keep the user(s) up to date on my status and next steps so they know I am keeping their problem in front of me and working hard towards a solution.In general, I am a tech tinkerer and problem solver. I love to learn about new technologies, how to implement them, and how to make those technologies enhance my client's productivity.
Maclab, Inc.
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Senior Support EngineerMaclab, Inc. Feb 2023 - PresentTakoma Park, Md, Us
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Office ManagerAddiction Treatment Systems, Inc. Aug 2022 - Dec 2022
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Senior Technical Support SpecialistShipshape It Nov 2020 - Oct 2021Arlington, Virginia, Us -
Help Desk ManagerPeerless Tech Solutions Jun 2020 - Nov 2020📍Nationwide, Us -
Help Desk ManagerShipshape It Jan 2019 - Jun 2020Arlington, Virginia, Us
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Senior Technical Support SpecialistShipshape It Mar 2018 - Jan 2019Arlington, Virginia, Us
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Senior Network EngineerShipshape It Nov 2017 - Mar 2018Arlington, Virginia, Us
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Senior Support EngineerShipshape It Aug 2015 - Nov 2017Arlington, Virginia, Us
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Network Support EngineerComparex Usa Jan 2015 - Aug 2015Milwaukee, Wisconsin, Us -
Senior Engineer8-Ball Systems Mar 2014 - Nov 2014As a Senior Engineer for 8-Ball Systems I was responsible for meeting clients, consulting them on their computing needs, and installing, maintaining and troubleshooting systems. Common tasks ranged from data recovery and virus removal to MS Windows Server and Exchange Server troubleshooting and migration. I also developed new managed service provider offerings based on the Continuum MSP platform.
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Network EngineerTspec Oct 2013 - Feb 2014As a Network Engineer for Technical Specialties I was maintaining and implementing client networks as well as doing project work. This included migrating client email services from Microsoft Exchange to Office 365, Maintaining and managing Hyper-V virtual machine hosts including non-GUI servers, and doing general Windows Server/Active Directory and MS Exchange administration. -
Network EngineerDigital Industry Mar 2013 - Sep 2013As a Network Engineer for Digital Industry I was maintaining and implementing projects for some of the firm’s largest clients. These included migrating client email services from Microsoft Exchange to Office 365 or other cloud based exchange hosting providers such as Intermedia. Maintaining and managing VMware virtual machine hosts including ESXi servers and clusters. I was also the lead backup and disaster recovery engineer and implemented and maintained the bulk of the BDR (backup and disaster recovery) devices.
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Support SpecialistMagview Sep 2011 - Dec 2012Fulton, Maryland, UsAs a Support Specialist at Applied Software Inc. I provided customers with phone and on-site support and training for “MagView”; a Mammography Information systems product that facilitates reporting, tracking, contact management and data management for radiology practices and breast imaging centers. I was awarded for Outstanding Customer Service in early 2012 after less than 6 months with the company. -
Owner/PresidentBitstream Technologies, Inc. 1995 - 2000
Mark Bitz Skills
Mark Bitz Education Details
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American UniversityAnd Government -
Otterbein University
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B-CcHigh School Diploma
Frequently Asked Questions about Mark Bitz
What company does Mark Bitz work for?
Mark Bitz works for Maclab, Inc.
What is Mark Bitz's role at the current company?
Mark Bitz's current role is Senior Support Engineer | Dynamic Helpdesk Administrator | ITIL v4 | Documentation.
What is Mark Bitz's email address?
Mark Bitz's email address is mb****@****eit.com
What is Mark Bitz's direct phone number?
Mark Bitz's direct phone number is +124064*****
What schools did Mark Bitz attend?
Mark Bitz attended American University, Otterbein University, B-Cc.
What are some of Mark Bitz's interests?
Mark Bitz has interest in Social Services, Children, Economic Empowerment, Civil Rights And Social Action, Politics, Education, Environment, Cycling, Photography, Audio Engineering.
What skills is Mark Bitz known for?
Mark Bitz has skills like Microsoft Exchange, Active Directory, Customer Service, Hyper V, Tcp/ip, Dns, Group Policy, Servers, Vmware, Microsoft Windows Server, Iis, Windows 7.
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