Mark Blackwell Email & Phone Number

Nottingham, England, Gb

London Area, United Kingdom

Sheffield, England, United Kingdom

Nottingham, England, United Kingdom

Nottingham, England, United Kingdom

Nottingham, England, United Kingdom

• Owned and prioritised backlog of user stories for 3 agile delivery teams.• Primary stakeholder liaison gathering high level requirements and breaking down to detailed user stories.• Guided 2 Business Analysts working collaboratively to elaborate user stories.• Worked closely with the PMO to hit project deliverable milestones.• Led the analysis of all customer provided data.• Helped form the agile teams, coached junior engineers on how to get the most out of scrum… Show more • Owned and prioritised backlog of user stories for 3 agile delivery teams.• Primary stakeholder liaison gathering high level requirements and breaking down to detailed user stories.• Guided 2 Business Analysts working collaboratively to elaborate user stories.• Worked closely with the PMO to hit project deliverable milestones.• Led the analysis of all customer provided data.• Helped form the agile teams, coached junior engineers on how to get the most out of scrum ceremonies and work in a cross functional team.Analysed and prioritised the work across multiple streams to provide the most value relying on my well-developed customer communication skills to best identify their needs. My extensive technical background and understanding of the projects meant I could make development decisions quickly, providing strong leadership for the teams and driving continuous improvement. I represented the team at project board meetings and in client workshops and demonstrations. Show less

Eckington, England, United Kingdom

• Key member of the company agile transformation team.• Worked with agile coaches, understanding the value of scrum principles.• Clear project and project value reporting to management and customers.Managed a successful pilot project for Alkane Energy which secured a larger contract to replace their existing telemetry system demonstrating a high level of business acumen. Delivering value early allowed for immediate feedback on the new products and features from the customer ensuring… Show more • Key member of the company agile transformation team.• Worked with agile coaches, understanding the value of scrum principles.• Clear project and project value reporting to management and customers.Managed a successful pilot project for Alkane Energy which secured a larger contract to replace their existing telemetry system demonstrating a high level of business acumen. Delivering value early allowed for immediate feedback on the new products and features from the customer ensuring the pilot progressed in line with their requirements.The agile transformation process involved working with people that don’t understand agile to challenge their entrenched Waterfall mindset and improve the value provided by the delivery teams. Show less

Eckington, England, United Kingdom

• Analysed and solved product related problems with the development team• Led teams of engineers towards successful delivery of projects.• Accountable for the technical success and meeting customer expectations.• Key designer of a multi-faceted software environment.Collaborated with the development team to build a new archiving solution in line with the strategic goals of the business allowing for management of multiple redundant PostgreSQL instances. Designed and implemented… Show more • Analysed and solved product related problems with the development team• Led teams of engineers towards successful delivery of projects.• Accountable for the technical success and meeting customer expectations.• Key designer of a multi-faceted software environment.Collaborated with the development team to build a new archiving solution in line with the strategic goals of the business allowing for management of multiple redundant PostgreSQL instances. Designed and implemented redundant architecture solutions comprising of multiple services interacting in cross-site locations utilising resilient hardware. Involved in contract negotiations and dispute resolution requiring strong commercial awareness and regular meetings with the legal team. Show less

Eckington, England, United Kingdom

• Defining appropriately detailed bug reports for development team to fix.• Collaboration with multi-disciplinary teams.Collaborating with the customer as the primary contact to map the process of their current TRIAD management system which controlled the supply of electricity back to the national grid from their suite of backup generators in line with a pre-defined contract. Replicated a solution utilising the newest features of the company products and implemented changes based on… Show more • Defining appropriately detailed bug reports for development team to fix.• Collaboration with multi-disciplinary teams.Collaborating with the customer as the primary contact to map the process of their current TRIAD management system which controlled the supply of electricity back to the national grid from their suite of backup generators in line with a pre-defined contract. Replicated a solution utilising the newest features of the company products and implemented changes based on customer feedback. Show less

Eckington, England, United Kingdom

• Managed and prioritised my own schedule.• Worked independently on customer sites problem solving and commissioning.A detailed understanding of the company product suite allowed me to develop the end-to-end customer experience programmatically and produce very large quantities of configuration quickly and consistently. This innovation was vital as the project was for a sister company and had to be completed on time and for a very low margin.

Widnes, England, United Kingdom

My role involved being on call 24 hours a day on alternate weeks for various clients ranging from the water industry through to pharmaceutical. By the nature of the role, I was often only interacting with clients at times of raised stress but was able to successfully maintain excellent working relationships and high levels of satisfaction despite my initial inexperience in the role.