During my time over here, I efficiently managed all aspects of branch operations by leading a team of seven staff members. I oversaw all day-to-day administration operations in an efficient manner.In addition to the above, I built and maintained professional relationships with customers and suppliers for attaining company KPIs. I created and executed strategic plans for the business. I ensured the execution of WOH&S policies across the organisation.A few key accomplishments in this tenure include:• Increased total revenue by 48%, total profit by 3%, and active customer base by 50% over seven years through the implementation of proven strategies.• Enhanced 30% of product offerings to customers by adding additional sales to current customers and establishing strong relationships with current/new customers.• Trained and mentored several staff members, resulting in promoted team to a senior management position within the business.• Expanded the business premise by acquiring the property next door.

In this tenure, I managed overall activities of state sales revenue by leading the day-to-day operations of 25 staff members. Moreover, I developed new direction plans for the company through key planning and market intelligence.A few key accomplishments in this tenure include:• Secured two major projects through government departments, while utilising negotiation and communication skills.• Created and directed a new customer service team to capture the new developing markets.