Mark Blose Email & Phone Number

Washington, Dc, Us

Washington D.C. Metro Area

Arlington, Va

Directed and oversaw the tasks, processes, training and documentation associated with achieving a CMMI Level 3 Appraisal, ISO 9001:2008, ISO 20000-1:2011, and ISO 27001:2013 certifications. Responsible for overall completion of daily tasking, CMMI training activities, internal audits, overall quality management, activity reporting and process improvements.Currently manage a total of 35 staff across 4 projects. Manage a team of 18 developers, QA and business analysts for the maintenance of an Acquisition management system for GSA; 5 engineers and security supporting daily operations of an AWS-based government web site; 2 developers for a small software tool to support lease management; and a team of 10 ITG engineers that provided support for the daily operations (Tier-1 and Tier-2) for over 30 PBS National applications across operating systems, databases, and application servers. The team also provided advanced engineering support for technology advancements and Tier-3 engineering support for servers, platforms and building and energy initiatives. Developed enhanced metric gathering and reporting, including dashboards for management reporting and oversight. Served as backup Program Manager for the overall Data Center, managing over 50 engineers from four companies.Managed a team of 12 developers, engineers and analysts for the development and support of the PBS Portal and User Identity Management System (UIMS) for four years. Improved performance and KPI metrics year-over-year for each of the four years. Managed a team of 4 engineers providing daily development and engineering support to PBS for an Enterprise Data Management and System Architecture (EDMSA) project to implement and enhance the Business Intelligence (BI) capabilities for PBS.

Sterling, Va

Managing a team of 15 technical staff in the design and development of a $3M+ multi-technology stack application to support the next generation military servicemember with a Virtual Transition Assistance Program (VTAP) portal and gateway. The portal will support all service and family members, across all branches of service, from enlistment through transition or retirement. This project will deliver a suite of 22 applications in an integrated web portal and be scalable to support 20M+ users. The portal will provide access to education, financial aid and career planning information, as well as virtual counseling and real-time course content. Managing the client interface with two pilot user groups (Marine For Life and Wounded Warrior Regiment) for the beta release of VTAP to gather and document requirements.Designed and developed a prototype application (Degree Research and Mapping – DReaM) to match military courses and job experience from military transcripts to college courses using American Council on Education (ACE) course credit recommendations. This credit recommendation will help servicemembers find certificate and degree programs with matching courses, thereby reducing the time required to obtain a post-secondary credential, potentially saving the military services millions of dollars that is currently used to provide tuition assistance money to complete duplicate courses. With DReaM, that would no longer be required. In conjunction with the DReaM application, working with the American Council on Education (ACE) and a committee of representatives from ten higher education institutions to create a wide-ranging set of articulation agreements for all institutions receiving military tuition assistance funds. These articulation agreements are based on matching ACE credit recommendations for military training courses and work experience with institution courses.

Sterling, Va

Designed, managed, developed and led the marketing for an internet-based, searchable, post-secondary academic database (www.mcaex.net) called Academic Explorer (AeX). AeX is a searchable database of over 5,000 institutions and over 200,000 certificate and degree programs presented in a common format, in a neutral and unbiased manner, to support military service members and family members as they search for post-secondary education opportunities to improve their academic standing and career potential. Managed the marketing, financial and technical interactions with 192 institutions to load their marketing and course catalog information into the database. Researched, selected and implemented analytics tracking for the website. Upon review of the gathered analytics, led the redesign of the website to address premature navigation exit points discovered from analysis. Developed and gave presentations on AeX functionality, benefits and lessons learned to the Office of the Undersecretary of Defense (OUSD) Voluntary Education Chiefs for all services, three times to the Council for College and Military Educators (CCME) conferences, twice to the American Council on Higher Education (ACHE) conferences, and the DoD WorldWide Education Symposium (WW09) in 2009. Received “Outstanding” ratings at all conference presentations.Managed the design and development of an internet-based scholarship and financial aid database (www.mcsfex.net) to provide individuals with the ability to search over 2,000 scholarship and financial aid opportunities using multiple search and filtering criteria to locate scholarships within seconds. Once located, the application provides direct links for the user to apply for the scholarship. Provide Tier-1 and Tier-2 help desk support.

Washington D.C. Metro Area

Directed a team of 15 software engineers in the conversion of several legacy applications and the development of new applications for Web-enabling the Multifamily business sector, a $50 billion per year industry, providing business users, clients and investors with access to Fannie Mae systems over the Internet to improve productivity of daily business activities and information. · Leader in effort to replace the Multifamily Loan Servicing System. This application managed the majority of the multifamily mortgage portfolio, an amount in excess of $50 billion. Participated in system design and development, unit and integration testing, and full implementation of the new system, including the phasing out of the existing loan servicing system.· Developed web-based reporting for Multifamily Securities (Mortgage-Backed Securities and REMICs) and several other e-commerce initiatives.

Chantilly, Va

Performed as Technical Manager and Project Manger. Provided management and technical direction to ten engineers and documentation specialists supporting the FAA’s Flight Standards Service. Designed a Data Warehouse to support future decision support systems development and “what if” analysis by the inspectors and managers within Flight Standards. Provided on-site support to the Information Resource Manager (IRM) for the entire AFS infrastructure. Project Manager for a separate effort leading a team of 2 engineers in the analysis, development and implementation of a document management and workflow system for the FAA’s Office of Rulemaking to automate the development, routing and tracking of "Notice of Proposed Rulemaking", Policies and Regulations.

Mclean, Va

Managed a team of eight engineers involved in the design, development and implementation of a Unix/C/Informix/X-Window system that provided data collection and analysis of undersea surveillance data for the U.S. Navy. Worked with Carnegie Mellon University, Software Engineering Institute to established CMM reviews for software projects across the company.

Lexington, Park, Md

Designed, developed and implemented full motion-base flight simulators and real-time telemetry data collection and analysis systems, some of which were delivered to, among others, the US Naval Academy, Air Force Test Pilot School (Edwards AFB), Boeing Aircraft, and Canadair. Provided client management, infrastructure development and business planning and development.

Lexington Park, Md

Developed and maintained custom application software in support of the ASWOC and FHLT projects for the U.S. Navy. Software modules included geographic plots using World Data Bank II (WDB-II) and WVS, Data Link-4, Data Link-11, Data Link Simulation, Rainform Message Processing, Mission Replay and aircraft interfacesDesigned and developed a data reduction and analysis program to extract flight and contact information from P-3B aircraft data recorders and provided near real-time mission replay functionality for flight crew debriefs. This was a key area of contribution on the ASWOC project. The application that was developed provided the interface between the P-3B aircraft data recording media and the data analysis system. This interface allowed for rapid turn-around of data recorded on the aircraft flight recorders and importing it into replay and analysis programs to allow flight crews to view and review flight data and contact information during flight crew debriefings.

Mba, Information Technology

Bachelors, Computer Science

Activities and Societies: Fencing Team

Associates, Computer Science