PERSONAL SUMMARYI have over 20 years of experience working in Information Technology, spanning multiple industries that include Aerospace & Defense, Telecommunications, and Marketing. Over this time my primary focus has been on Software Quality Assurance, Business Analysis, and Configuration Management. In addition to this I have extensive experience in project management, process improvement, product support, user experience design, desktop and network support.SUMMARY OF SKILLS• Over twelve years’ experience in Quality Assurance as Manager, Software Test Lead, Analyst and Engineer• Over nine years’ experience as Configuration Management practitioner and build master• Extensive experience testing and supporting Windows, IOS, UNIX, and LINUX operating systems • Extensive experience with Web Development including JavaScript, CSS, HTML, Word Press, Flash, Photoshop• Proficient with Microsoft Office Suite (Word, PowerPoint, Excel, Vizio, SharePoint, Project and Access)• Proficient with Microsoft Visual Studio, Team Foundation Server, Jira and Atlassian tools• Excellent communication skills and experience communicating with all business levels